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Posted on Sep 22, 2009
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Kenmore ice dispenser not working on side by side 2000 model

The auger and associated parts all work manually. There are no clogs in the water line, the ice maker works fine. Is the problem the dispenser motor or something else.

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Charles T Nevin

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  • Master 4,070 Answers
  • Posted on Sep 22, 2009
Charles T Nevin
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If you take the ice bin out and gain access to the motor by removing the cover over the motor area you can check for voltage to the motor when you try the dispenser switch. If it's not getting voltage the switch is bad. If it gets voltage but don't turn or if it bogs down easily the the motor is bad.

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1answer

I have a Knmore side by side fridge, model 106.55606400. The ice dispenser have stopped dispensing ice. The icemaker working fine,the dispenser motor makes a sound when lever depressed for ice.Where do I...

One is the icemaker will leak on the auger motor and freeze it up as you describe. If this is the problem the ice will be very solid (hard ice). If this is the case check to see if the tube that feeds the icemaker water is clogged with ice and if so remove the ice and replace the water valve. If not the icemaker may be overflowing, which is still most likely due to a bad water valve.

The other thing that will cause this is an air leak. If it is an air leak the ice will be frosty more like snow than hard ice. But even so it will still cause the auger not to work. If this is the case check the little flap that opens and closes to let ice through the door to see if it is closing properly. Then check the door gasket to see if it is sealing properly.

Turning the temp. down shouldn't help nor hurt your problem.
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Kenmore refrigerator side by side model 25358682890 cold water dispenser does not work. ice maker works.

Your fridge has a dual solenoid water valve - one side controls the water flow to the dispenser, the other to the ice maker. It's possible that one side burned out while the other is still good.

Here's a photo of what it looks like:

cgaither98_0.jpg

Here's a link to the replacement part:
http://www.searspartsdirect.com/partsdirect/part-number/Kenmore-Parts/Refrigerator-Parts/218658000/0046/253/Model-25358682890/0582/0165000?keySuffixId=NA&productTypeId=x&searchModelNumber=25358682890&subCompDesc=Icemaker&brandDesc=KENMORE&modelDesc=Side-by-Side&blt=11

Before replacing the part, make sure the solenoid is in fact, bad. Get a voltmeter, and touch the probes to the electrical contacts on the solenoid, like so:
moz-screenshot-9.pngcgaither98_2.gif
If the meter barely moves, the solenoid is bad.

If both solenoids test out OK, the other possibility is that the water supply line is kinked or clogged. Also, if your water dispenser has a filter (also on the back of the fridge), it might be clogged. My money's on the solenoid, though.

Good luck, and if this helps, please my answer!
Also, thanks to Zenzoidman for the pics.
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Ice Maker does not work.

Check the line going to the ice maker for clogging.
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You do not list model number, so this will be very generic. If you have cubes in the ice bin, and when you try to dispense them the duct door opens and the auger motor runs, check the auger in the ice bin itself. Check where the spiral auger meets the plastic part on front of the auger. Drive part likely seperated.
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Check auger motor if getting power then probably motor gone , if
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When you push the ice dispensing lever, you should be able to hear the micro-switch clicking. If no click, the switch is faulty. The auger motor which is activated by the lever could also be faulty. This is the motor that causes the auger in the ice bucket to rotate one way for crushed ice and the other way for cubes. The auger could also be jammed. Try switching between crushed and cubes to unjam the auger. Empty the ice bucket and start again.
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Scorpio, remove the ice bin itself, dump the ice and see if you can move the bin auger by hand by turning the actuator in the rear. If the bin is ok, with the door open and the door switch held in see if the auger motor is turning when pressing the ice lever. If it's not turning the next logical step is to see whether the auger motor is getting voltage when calling for ice. Make sure the door switch is closed. The part number for the auger motor on the posted model is wr60x0202. Hope this gets you going..Catriver.
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