GE networX security command center keyupad is frozen. I have 2. We replaced the battery that was needed, but before that was done the keypad froze with a shimmering light in the fire zone and a yellow light in the service zone. Our bedroom keypad reset when system was powered down. The other one is frozen. Any suggestions. It won't take any input at all. Should I take it off the wall and try to fix it? Help!

IF this is a wireless unit then it may be receiving stray interference.

Try contacting the security alarm company for assistance. ADT used this system in the past. You may also want to try a local security service to see if they can source the parts for you.

It is due to battery. Its voltage is near or below 12V. You must replace it with a 12V 7A battery. Check https://caddx.izreview.com/how-to-replace-caddx-alarm-battery/

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See https://caddx.izreview.com/interlogix-networx-caddx-alarm-manuals/

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These alarm panels receive 16.5 VAC from a small wall adapter that is wired into the keybus and labeled 'AC'. Have a certified alarm company or installer check your system for faults and get things in order.

This could be referring to your battery backup for the control panel. Make sure your battery connections are secure and check the batteries' voltage with a multimeter. If it is showing less than 12 volts and has been connected to the control panel for more than 24 hours, the battery is bad and needs replacement. Contact your local alarm company and ask them verify the battery is bad, and they can install a new one for you right then.

There are a couple of things you can do, you can silence the keypad via a programming change to the alarm panel, but this requires knowing the installer or 'go' code. On the other hand, you can change the tone of the keypad by pressing * 0 and using the arrow keys to adjust the tone up and down.

This could be a supervision problem. If zone expanders, gsms, keypads, etc. are added to this alarm panel, you must enroll the device with the control panel. This is done by entering into programming mode ( * + 8 + {go code} ) and then simply exiting programming mode by hitting the exit button. The GE NetworX control panel and it's affiliated compatible devices will auto-enroll after about 15 seconds. The default 'go' code is 9713, but this is usually changed by the alarm company installer.