Loads but get screen flash saying looking for software updates - will play sound but can't play movie
The software updates for your Sony BDP-S350 can be found at their website here. You will need to download the file, burn it to a disc and then load the disc into your player to upgrade its software to play your new blu-ray movie.
I hope that helps.
There are three methods available: a Wi-Fi network, a USB flash drive, or a disc with the update files burned to it.
Maybe you can refer to these posts:
How to Update Samsung Blu-ray Player
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