HP C4385 display reads Paper Jam continuously

Device error An internal error occurred in the device. Press (Select) to resume the job. - Door open The printer door is open. The door must be closed before printing can continue. - Engine comm. error The device experienced an internal communication error. This is a warning message only. Job output might be affected. - Invalid driver You are using the incorrect printer driver. Reselect the printer driver appropriate for your device. - Invalid entry Invalid data or response. Correct the entry. - Jam in Cartridge area A paper jam has occurred in the print path. Open the door and clear the jam. Then press the (Select) button on the control panel - Jam in Output bin A paper jam has occurred in the output area. Clear the jam, and then press the (Select) button on the control panel. - Jam in print paper path. A paper jam has occurred in the print path. Open the door and clear the jam. Then press the (Select) button on the control panel. - Jam in tray 2 A paper jam has occurred in Tray 2. Clear the jam, and then press the (Select) button on the control panel. - Jam in tray 3 A paper jam has occurred in Tray 3. Clear the jam, and then press the (Select) button on the control panel - Load paper The HP Color LaserJet 1600 printer is out of paper. Please load specified paper type into the tray indicated. - Load Tray X [TYPE] [SIZE] The printer is processing job, but the tray indicated is empty. Please load specified paper type and size into the tray indicated. - Manual feed The printer is waiting for paper in the tray indicated Load the paper as indicated. - Memory is low The device memory has been almost completely filled. Allow the device to finish the job, or press (Select) to cancel the job. Break the job into smaller jobs that contain fewer pages. - Misprint The printed pages have been incorrectly placed on the paper. To continue, press the (Select) button on the control panel.

Regular paper, envelopes, or specialty media may get stuck or jammed in the printer. Follow the instructions below to find and remove jammed paper (or other media) from the printer. If the HP All-in-One has a paper jam, first check the rear door. If the jammed paper is not in the rear rollers, check the front door.

Step one: Check for and remove any paper stuck in the paper In tray

1. Remove all loose paper from the paper In tray.
2. Press the RESUME button.
   
   • If the paper jam is cleared, skip to Step Four
     
   • If the paper is still jammed, continue on to the next step below.

If more than one sheet is stuck in the printer, remove the paper, one sheet at a time by taking hold of a sheet in the middle of the stack and, with both hands and firm, even pressure, pull the sheet towards you. Usually, removing one or two sheets from the middle of the stack will release the pressure and the rest of the stack can be removed.

After removing the paper, check to make sure no scraps of paper are stuck in the printer.

• If the paper jam is cleared, skip to Step Four.
• If the paper is still jammed, continue on to the next section.
  
  

Step two: Clearing a paper jam from the back of the printer

If the paper jam is not accessible from the In tray, follow the instructions below to clear the paper from the back of the printer.

1. Unplug the HP All-in-One.
2. Press in the tab on the left side of the rear door to release the door. Remove the door by pulling it away from the HP All-in-One. Figure 1: Removing the rear door
   
   

1. Gently pull the paper out of the rollers.
   CAUTION:If the paper tears when removing it from the rollers, check the rollers and wheels for torn pieces of paper that might be remaining inside the device. If all of the pieces of paper are not removed from the HP All-in-One, more paper jams are likely to occur.
2. Replace the rear door. Gently push the door forward until it snaps into place.
3. Press Cancel to continue the current job.
   
   • If the paper jam is cleared, skip to Step Four
     
   • If the paper is still jammed, continue on to the next section.
     
     

Step three: Lift the front cover and slowly remove any jammed paper

1. Unplug the power cable.
2. If necessary, pull the input tray down to open it. Then, lower the print cartridge door. Figure 2: Lowering the print cartridge door
   
   

1. Gently pull the paper out of the rollers.
   CAUTION:If the paper tears when while removing it from the rollers, check the rollers and wheels for torn pieces of paper that might be remaining inside the device. If all the pieces of paper are not removed from the HP All-in-One, more paper jams are likely to occur.
2. Close the print cartridge door.
   Figure 3: Closing the print cartridge door
   

1. Plug the power cable into the HP All-in-One.
2. Turn the power on.
3. Press Start Copy Black or Start Copy Color to continue the current job.

Step four: Verify the print cartridge carriage can move freely

1. Unplug the power cable.
2. Check to see if the print cartridge carriage can move freely from one side of the printer to the other. If the carriage is to the right and out of plain view, skip to Step Five. Do not try to force it to move if it is hung up on something. [img src="http://h10025.www1.hp.com/ewfrf-JAVA/Image/common/note.png" alt="">
   NOTE:Be careful not to force the print cartridge carriage. If the carriage is stuck, forcing it to move will damage the printer.
   
   • If the carriage does not move, continue with the next step below.

Remove the print cartridges.

Step five: Reload and test the printer

Once the jammed paper is removed, verify that the printer is still functioning properly.

1. Reload the printer with plain paper.
2. Perform a self-test by pressing and holding the Resume button until the printer starts printing. A test page should print.

NOTE:Do not put more than 35 sheets of plain paper in the document feeder tray.

Gently move the print cartridge to the far right of the printer.

Remove the paper from the paper In tray, but do not remove the drawer.

Remove the rear access door.

With your fingers, rotate the rollers "up" three full rotations.

Push the rear access door back into the printer until it snaps firmly into place.

Replace the print cartridges.

Plug the power cable into the HP All-in-One.

Turn the power on.

Step six: Service the printer

Perform all the steps mentioned above. If the problem continues, service the printer.
Cause Paper jams can be caused by several factors. Follow these guidelines to prevent further paper jams.

• Insert paper into the paper tray only until it meets resistance. Do not push it farther in.
• Make sure that the paper is flat in the paper tray and that the guide is adjusted to the width of the paper.
• Do not add paper while the product is printing.
• Remove printed pages frequently.
• Do not use paper that is too thin, too slick, or that stretches.
• Do not use torn or creased paper. Used paper might cause jams.
• Make sure that the rear access door is securely fastened.

Error description:

The Attention (red) light is blinking. There are six possible causes that will display the Attention light pattern:

-Paper out
-Door open
-Print cartridge missing
-Paper jam
-Paper sensor jammed
-Duplexer error

Solution :
After the cause of the problem has been addressed, pressing GO will cause the printer to attempt to recover from the cause of the error. If the printer is unsuccessful, it will continue to display the Attention message until the cause is remedied.

Pressing JOB CANCEL will cancel the print job and the printer will return to the Ready state (Ready light on) unless there is a paper jam still in the printer or the print cartridge is not in the printer.

For more details visit the link below :

Resolve Printer issue

The sensor that detects a paper-jam is FALSELY reporting the paper-jam condition.
Check that the sensor itself is not jammed.

This error message is displayed by the printer when paper is jammed in one or more locations. In such a case, users are recommended to remove the jammed paper from the specified location. The entire paper path must be checked for any pieces of paper. To stop the message, open and close the top most cover of the printer. Lastly, verify the flags and the sensors. If the problem persists, the cause of the error message could be a broken sensor or sensor lever.

http://h30434.www3.hp.com/t5/Other-printing-questions/Paper-Jam-Error/m-p/305772#M20513

Not all of the paper jam was actually cause by paper. There are also instances that the media is the one that is jammed, causing to display a "paper jam" message.

If you can't find any jammed paper from the unit, you can try inspect the following cause..
1. Trays are loaded improperly or overfilled.
2. Tray 2 or tray 3 is removed during print job.
3. The top cover is opened during print job.
4. The media that is being used does not meet HP specifications.
5. The media that is being used is outside of the supported size range.

Also, try to tun HP toolbox.. on the Paper Jam options, click the Typical Jam Locations... to see the internal paper path and potential jammed locations.

I hope this solve your problem...thanks..

many times it happens the Cartridge rack get jammed on roller during paper jam.. so please find out the movement of cartridge over the rack is smooth or not.. reply me with your observation

Sounds like the printer need to be "reset"

Cancel all print jobs.

Disconnect the printer from your computer

Turn power to printer off and unplug it.

wait 1 min, then reconnect printer to your computer.

then plug printer back in and turn it on.

Start your print job over.

Should the paper jam suppossedly still exist, cancel the print job and run the maitenance program off the printers' menu that is stored on your computer.

Start print job again.

Should the problem still exist contact support at Samsung via the links on their homepage.

Good luck.

HI,

you can open the lid cover of your printer and check inside if there are paper even how small it is it will cause the paper jam problem jsut double check.

any further question let me know.

I found this on the HP support site:

The power light is on, and the resume light is blinking.

The printer might be waiting to complete a print job or to receive data from your computer.

Solution

Wait for the printer to finish the current task. The printer is waiting for the ink to dry on freshly printed paper.

Solution

1. Remove the paper with fresh ink.
2. Press the resume button.

The printer might be out of paper.

Solution

1. Load paper in the paper tray.
2. Press the resume button.

The printer might have a paper jam.

Solution

Clear the paper jam. If the resume light continues to blink after the paper jam is cleared,

OR

if the print carriage is stuck or making a grinding noise, then follow these steps.

Solution

1. Lift the top cover of the printer.
2. Turn the printer off and then on again.
3. Unplug the power cable from the back of the printer when the grinding noise starts. Unplug the power cable from the wall outlet.
4. Movethe print carriage toward the middle of the printer (this proceduremight take a couple of tries to get the timing correct).
5. Remove the print cartridges and close the top cover.
6. Plug the power cord into the back of the printer. Plug the power cord into the wall outlet.
7. Open the top cover, reinstall the print cartridges, and then close the top cover.

The printer may be ready to eject banner paper.

Solution

Press the resume button to eject the banner paper.