I also own a whirlpool washer that is about 5 years old. I started to notice rust stains on lighter colored clothes and I ran my fingers on the inside of the drum and felt rough areas around some of the holes along the bottom portion of the drum. This is where the rust is developing. My husband and I are at a loss as to how to fix this. We don't want to purchase a new drum and have to install (that doesn't seem like a very easy task) and we don't want to have to buy a new washer if we can help it. The washer works perfectly with the exception of the rust. A friend of my husband's suggested bying an can of porcelan paint and spraying the inside of the drum where the rust is located. Has anyone tried this?
SOURCE: Rust stains and bleach spots.
I'm sorry but the white spots will be due to bleach. It may be that there was undissolved bleach in the washer after the first load. Maybe some of it came out with the whites and lay in wait in the basket.
I doubt the makers would guarantee anything for 7 years, so no free basket or installation is likely. Seems there is a chip in the enamel and dampness / water from the previous wash days before sits there collecting iron as rust particles.
For the time being you could try rinsing the machine out before the first load. That might prevent the rust marks or reduce them.
SOURCE: Whirlpool Calypso GVW9959KL1 ruins clothes
I can assure you this IS a common problem. I can't tell you how many customers I have had in the past that complained about their Calypso's leaving the same marks on their clothing. The problem occurs because of the suction on the clothes as the washer extracts water from them during the final nunator cycle. The nunator is the wash plate that the clothes get caught in. The manufacturer's cure for this problem was to come up with a modified control board that reduces the final nunator time and minimizes the suction action on your clothing. The replacement control board part number is 8571359. I have ordered and installed this board on a few Calypso's. I'm surprised that nobody advised you of this in the past. If you call Whirpool back and they deny this, I got this information from them. It may be worth your while to contact them again to see if there is a recall on this and if they would cover the cost of the repairs.
SOURCE: whirlpool duet dryer felt seal replacement
The drum may to be removed to install the new felt gasket but the old drum can then be reinstalled. The felt gasket seals the joint where the drum rotates at the inside back panel. It is likely that the inside back panel can be removed when the dryer is placed front-down and the outside back panel is removed. In that case the drum does not have to come out.
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