Motorola moto Q phone

I have a black spot of my screen!!!!!! And its getting Bigger!!!!

I can help you with your Motorola Moto Q.

What has happened is that the firmware of your phone has become corrupted. When this happens your phone will no longer finish its boot sequence.

This is a very common situation with many phones: in fact, much of what I do here at Fixya is explain how people can fix their MP3 players, GPS and phones by reflashing the firmware.

The good news is that if you take your phone into your carrier's store, they can reflash it for you right there (if they have a competent tech handy.)

If you are comfortable with computers etc, you can also do it yourself. Your computer will communicate with and fix your phone, even though it doesn't seem to recognize it right now - I've seen this many many times.

My only warning for you is that if you are going to flash your phone yourself, you need to get the correct firmware from motorola's site for your carrier. I just downloaded the Verizon firmware as an example - Motorola's website has about ten different carrier firmwares for their MotoQ phone.

I hope that helps.
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Motorola MotoQ Manual Download
Motorola MotoQ Update Manual Download
Motorola MotoQ Verizon Firmware Update Download

phone is stuck in motorola flash mode boot loader version

that is a software issue and the phone needs replaced i would contact your service provider to see what your replacement options are

the program of your phone is corrupted. need to be reprogram.go to sevice center.tnx

Same here. Just got it from a friend.

Rob

Can you hold down the center nav key and power up the unit? Then select Yes and perform a Master Reset on the unit. This should fix the file system possibly correcting the issue.

Is this a Q, Q9m, Q9c, or Q9h? Who is the carrier?

http://direct.motorola.com/hellomoto/Motosupport/source/SoftwareUpdateSelect.asp?country=USA&language=ENS

update your firmware.

Sounds like your device is defective and needs to be replaced. Time to look for your warranty info sorry to say

Have you tried a Master Re-set when the phone is off? Hold the center key and the power button for at least a FULL minute to a minute and a half. You will see the provider's splash screen, but hang tough.

This works best with the device on a flat surface rather than holding it.