AS/400 printing to hp 1320 - we have to hit the green button in order to print. Printer will not continuously print without having to hit the green button for each copy to print
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Is the paper size set on the computer for the size of paper you are printing to? Usually if you have to give a 'thumbs up' to the printer is because it is trying to print on an different size paper.
Click on Start button Click on Run Type SERVICES.MSC and click ok look
for Print Spooler in the list highlight Print Spooler, Click on
STOP button then click on START close the window and check if the
print queue is gone.
Alternate method,
Click START Click
RUN Type CMD ( or COMMAND ) and hit enter In the black window
type NET STOP SPOOLER ( hit enter button ) Type NET START
SPOOLER ( hit enter button )
Repeat the Stop and START Command
4-5 times End the Command with NET START SPOOLER
Open
Printers and faxes folder - Refresh the Window - the printer will show Status ready with 0 document
Suggest the following as you are not able to connect through
the tool box
a. press Go (the green button) for five seconds when the
printer is in the ready state.
this will print the configuration page and
then the supplies status page for the current toner in the printer.
The
Supplies Status page provides information about the print cartridge that is
installed in the printer, the amount of toner left in the print cartridge, and
the number of pages and print jobs that have been processed. The Supplies Status
page automatically prints when a Configuration page is printed from the control
panel.
If the paper size in the word document is set to something other than "letter" example if it is set to legal. Then the lite is lit to let the printer user know it is waiting for him to place a sheet of legal paper in the printer, he does so and then presses the green button to start the print job. You can check this by going to "file-page setup" in word and look for the paper size setting.
Turn off printer
Hold down green button
Power on printer. (cold reset)
In printer properties choose print directly to printer, then choose print test page.
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