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Hook up another keyboard to the computer. Even if it is a laptop it should have a USB connection for a keyboard. If the number 2 shows up when you press it then check the shift key, It would be a good idea to clean out under all the keys with a can of compressed air.
First, does the #2 key work? I assume thats the same key as your at button. If it does, if you hold the shift key and press 3, do you get the pound sign?
if the 2 key does not work, then the problem is with your #2 button. if the # key does not work, then the problem is with your shift key.
Try the right shift key, blow air into those keys, if it still does not work, you will need to replace the keyboard.
The back Slash would be above the ENTER key and the @ sign can be accessed by holding SHIFT and pressing number "2"
In case you are not able to get the desired keys normally. It is possible that there may be something stuck between the keys. I would suggest you to kindly remove the keys and clean the base.
dear sir
it's a simple first of all u need to fond funtion key called FN it's in some different color. then press FN key then shift key then press @ as 2 key it's help u..:)
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