Computers & Internet Logo

Related Topics:

Posted on Oct 10, 2009
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

I get this error when I try to play a DVD on my laptop using WDVD

''Your display environment does not support protected content playback''

1 Answer

Mitesh Kr Anand

Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Vice President:

An expert whose answer got voted for 100 times.

  • HP Master 497 Answers
  • Posted on Oct 10, 2009
Mitesh Kr Anand
HP Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Vice President:

An expert whose answer got voted for 100 times.

Joined: Jul 16, 2009
Answers
497
Questions
0
Helped
184007
Points
1465

I assume that you are using a TV with the Computer to watch a Blu-Ray disc using HDMI connection.

In order to play a Blu-ray Disc (BD) movie on a television, the display configuration must be set to display on the television only. Having the image set to display on the computer and the television at the same time will generate the above STOP error message "Your display environment does not support protected content playback message".

Follow this procedure to properly configure the settings
needed to play a Blu-ray Disc (BD) movie on a television.

1. Connect the Computer to the TV using an HDMI cable.

2. On the Computer, click the Start -> Control Panel -> Appearance and Personalization -> Adjust screen resolution.

3. In the Display Settings window, click the Advanced Settings button -> Intel Graphics Media Accelerator tab -> Graphics Properties button.

4. In the Intel Graphics Media Accelerator window, under Operating Mode, click the down arrow and then click to select Single Display.

5. Under Primary Device click the down arrow and then click to select Digital Television, and then OK.

6. At the Confirm the Desktop Change prompt, click the OK.

7. In the Advanced Settings window, click the OK button.

8. In the Display Settings window, click the OK button.

9. In the Control Panel window, click Hardware and Sound.

10. In the Hardware and Sound window, under Sound, click Manage audio devices.

11.In the Sound window, click to select HDMI Device, and then click the Set Default button.

12. In the Sound window, click the OK button.

13. Now close the Control Panel window.


NOTE: Also check for any update for the software you are using to play the videos and update for the Video Driver

Good Luck!!!!!!!!!!

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
2answers

My movie is muted while using my DVD player

How to Solve Cinavia Protection Issue During Blu-ray ...

www.ideerapp.com/solve-cinavia-protection-issue-during-blu-ray-playba...
If you meet Cinavia protection when playing a Blu-ray disc, you can read below to ...uses of some movies and other filmed entertainment in Blu-ray Disc players. ... Pause the video, wait 30 seconds for the audio to be un-muted, then skip over ...

How to Get Rid of Cinavia on Blu-ray Player

www.ideerapp.com/get-rid-of-cinavia.html
The content being played is protected by Cinavia™ and is not authorized for playbackon this device. ... When you play a movie with Cinavia, meidia players or devices will be detected to ... Pause the video, wait 30 seconds for the audio to be un-muted, then skip over ... It is a free player for DVD and general video formats.

Ultimate Cinavia Guide: the protection that refuses to be ...


0helpful
2answers

The sound goes on and of when watching a movie

see the cause and fix it: God bless you
  1. Check if the TV and Amplifier (if connected) is turned on and set correctly.
  2. Check if the TV, DVD player and Amplifier are connected properly.
  3. Make sure the TV, DVD player and Amplifier volume are not set to Mute.
  4. There will be no sound output during Reverse Play / Pause / Step / Slow / Search.
  5. If the DTS soundtrack is enabled in the DVD Disc Menu, but you are using Stereo Analog audio, the sound will not work. Try switching the soundtrack to Dolby 5.1 or PCM mode in the Disc Menu.
0helpful
1answer

I have a 60" Mitsibishi TV and I am trying to

When your notebook computer is connected to an HDMI device, you may encounter certain display and sound issues. For example, if you have your notebook computer connected to an LCD TV and/or surround sound speakers with a high-definition multimedia interface (HDMI) cable as part of a home theater system, you may encounter some common HDMI display and/or sound issues such as the following: If you are experiencing one of the following issues, click the link to go directly to a section of this document for a resolution. If you are experiencing an HDMI display or sound issue that is not listed above, please contact HP for assistance. Set HDMI sound output c02654744.gif Make sure that HDMI device is enabled and selected. To make it the default sound playback device, select ATI HDMI Output and then select Properties . The HDMI cable must be connected when it is configured. Use correct HDMI cable for your HDMI device There are three types of HDMI: 19-pin (normal head), 19-pin (small head), and 29-pin. If your computer and HDMI device use different cable types, adapters are available. For more information, see HP Notebook PCs - Overview of HDMI and DVI Connections for PCs . Content protected error message If you are playing an HD DVD on your notebook computer while it is connected to an LCD TV with an HDMI cable, you may see an error message that reads, The content is protected. The content is not allowed to be played in current mode. This error sometimes occurs when single mode settings are selected. To resolve the issue, click to accept the message when prompted, and the movie will play. images do not display properly When the notebook computer is in HDMI mode, images sometimes are distorted or do not display at all. To resolve this issue, use the HP Support Assistant to test your computer and install any updated drivers. Alternately, download and install the latest NVIDIA GeForce driver from your model from the HP Software & Driver downloads page . For more information about downloading and installing drivers for your HP notebook computer, please see the Locating HP Software, Drivers, and BIOS Updates in Vista support document. Surround sound option is unavailable First, confirm that your notebook recognizes HDMI audio by right-clicking the Volume icon in the Windows system tray and selecting Playback Devices . If you do not see HDMI Output then you may need to reinstall or update your audio drivers. Also, make sure your notebook's BIOS is up-to-date. When using WinDVD to play a movie after selecting HDMI as the default audio output, the surround sound option may be unavailable. To resolve this issue, please update to WinDVD version 9.0 or later at the HP Software & Driver downloads page . If you are using the MediaSmart program, make sure you are using the latest version. For more information about downloading and installing software updates for your HP notebook computer, please see the Locating HP Software, Drivers, and BIOS Updates in Vista support document.
0helpful
1answer

Your display enviroment does not support protected content playback We are trying to play a blue Ray disc

First of all, do you have a BlueRay disc player in the computer, or just a DVD player? Also, from what I can tell, WinDVD 5 only supports DVD playback, not BlueRay. That may be why it's seeing "protected content". It just doesn't recognize the disc. If you do have a BlueRay player, you may need to upgrade to a newer version of WinDVD, or try some other software.
1helpful
1answer

Hi, We need solution for B-Ray connection to PT-47WX53G

We solved the problem with Sony experts from Vio. Thank you
0helpful
1answer

I have a new HP Pavilion dv5t notebook (purchased 10/23/08). I can play regular DVD and Blue-ray DVD's on it with no problem using the HP QuickPlay software installed on the PC. I can also connect the...

Hi,

This is a security feature of the High Definition Content that it does not allow veiwing of any high def content on dual displays.

There is a very simple fix to it...
Go to Nvidia control panel..
Select setup multiple displays..
Choose the option Single display ( one display at a time ).

Thats it.. This should enable you to play the blue ray dvds on the external display.

Regards,
Anup
0helpful
1answer

How do i turn off dual monitor (clone mode)

if this is vista then goto display properties and you can disable dual monitor from there
0helpful
1answer

Vista Ultimate disabled my Blu Ray DVD Player

How to fix Code 39 error
with DVD/CD-ROM drives in Windows XP or Vista
I was fixing a computer the other day and ran across the following error in Device Manager on the CD-ROM drive.

"Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)"

Because of this error, the drive did not show up in My Computer and the customer was unable to burn CDs or read any CDs.

I uninstalled the drive from Device Manager, rebooted the computer, and the problem remained, so obviously it appeared to be a registry issue that I would have to solve. If you are receiving this Code 39 error and your CD or DVD drive is missing and has a yellow exclamation mark in Device Manager, I hope this information is useful.
To solve this Code 39 error, follow these instructions:
NOTE: After removing these registry keys and rebooting, it may be necessary to reinstall any CD or DVD recording applications.
1) Close all open programs

2) Click on Start, Run, and type REGEDIT and press Enter

3) Click on the plus signs (+) next to the following folders
  • HKEY_LOCAL_MACHINE
  • SYSTEM
  • CurrentControlSet
  • Control
  • Class
  • {4D36E965-E325-11CE-BFC1-08002BE10318}
4) This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.
  • UpperFilters
  • LowerFilters
  • UpperFilters.bak
  • LowerFilters.bak
5) If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

6) After deleting the keys, close the Registry Editor

7) Reboot your computer

8) Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.

Another possible CD/DVD issue you may want to investigate
http://www.pchell.com/support/copytocd.shtml

Microsoft surprised more than a few people on Thursday when one of its developers told a technical crowd in Australia that 32-bit versions of Windows Vista won't be able to play back next-generation high-definition protected content, i.e. commercial Blu-ray and HD DVD discs.
Later Thursday, representatives in the U.S. said that senior program manager Steve Riley was mistaken.
"The information he provided to that audience was incorrect," a representative told CNET News.com. "Playback is possible with Windows Vista in 32-bit."
The decision of whether to offer that support, the representative said, won't be made by Microsoft but rather by the third-party software makers that create DVD playback software, folks like CyberLink and InterVideo.
"It is up to the ISVs providing playback solutions to determine whether the intended playback environment, including environments with a 32-bit CPU, meets the performance requirements to allow high-definition playback while supporting the guidelines set forth by the content owners," Microsoft PR manager Adam Anderson said in a statement. "No version of Windows Vista will make a determination as to whether any given piece of content should play back or not."
Not finding what you are looking for?

547 views

Ask a Question

Usually answered in minutes!

Top HP Computers & Internet Experts

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

Brad Brown

Level 3 Expert

19187 Answers

Cindy Wells

Level 3 Expert

6688 Answers

Are you a HP Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...