When the laptop is switched on a lock symbol with a number 9 in it is lit just above the keyboard. Nothing else happens, and a single flashing ">" is displayed onthe scree. Can you help please?
The "9" inside a lock means that your Num Lock button has been pressed. If all you see is the ">" then maybe you are looking at what's called a DOS prompt, and I have no idea why that would display. Try holding the Power Switch for 10 seconds and restart your computer. Hopefully things will be better, and you know where your Num Lock key is.
I hope this works for you. Kindly reply for further assistance. Good Luck!
Thanks for using Fixya!
Mongkey
"Understanding explains better..."
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