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I haven't been able to upload pics from my olympus digital camera all week...I had no problem before but the new olympus master 2 is not working. It shows the photo boxes but no photos.
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If you use a memory card in the camera, you can use a separate card reader to download your pics to a folder you create on your desktop. Then, you don't need the driver.
The Olympus SP-800uz users manual can also be downloaded: http://www.olympusamerica.com/cpg_section/cpg_support_manuals.asp?id=1499 or English: http://www.olympusamerica.com/files/oima_cckb/SP-800UZ_Instruction_Manual_EN.pdf The Olympus [ib] software is on the cameras internal memory, if you did not format (delete) it. Look there for the setup.exe and run it. Although the best alternative free Olympus software is Olympus viewer 2 which replaces also Olympus Master 2: http://support.olympus-imaging.com/ov2download/
Sounds like you didn't use the "safely remove hardware" function when you disconnected the USB cable. This can corrupt the card and even the camera. You could try using a separate card reader to download the pics from the card. If that works, and the pics are safely downloaded, then you should format the card in the camera to erase and optimize it. If it doesn't work, take the card to a Walmart that has a Kodak Picture Kiosk and it should be able to read your card. You can print the pics or even make a cd of them. Then, format the card in the camera.
You may want to call Olympus digital tech support for assistance as they will be able to possibly troubleshoot the issue for you. Their telephone number is 888-553-4448 option 5.
To learn about the new and free version of Olympus Master 2 software go to: http://www.olympusamerica.com/cpg_section/oima_softwareMaster.asp Click on 'Free Download' to register your email address to receive an email containing a link to download either the Windows or Mac version. This software replaces all previous versions of Camedia Master 4.x and Olympus Master 1.x and is XP and Vista compatible.
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