Printer screen message reads turn paper lever then online single Can't get it to print

When trying to print on continuous stationery, the display may show "Online Single Load". This will occur if the printer is expecting to print on single sheet paper even though you may want it to print on continuous paper. To clear the error follow this procedure. • Take the printer off-line by pressing the Online key • Press the Setup key • Press the key under "Paperway" in the display • Select Tractor 1 (or Tractor 2 if fitted/required) • Press the key under "Set" • If the job still refuses to print try loading the printer with a single sheet of paper to clear the command. To do this remove the tractor feed paper and close the cover on top of the tractors but not the outside cover. You will see a guide into which put a single sheet of paper and press the key under "Load" in the display. • The printer should commence printing. If it does not, then press and hold the key under "LF/FF" to eject the single sheet. Now follow the instructions above again to select the Tractor. The display should read "OnLine Tractor Load". Load the tractor fed paper into the Tractors and press the key under "Load". The printer should now be ready to print. Check your software settings for the correct paper path type. Ensure that the display does not show "Manual" otherwise you will have to clear this error in the same manner as you have for Single sheet

Check this link it has a step by step solution that you can try http://www.fixya.com/support/t216317-no_paper_error

Hope that helps..........

The "Tractor 1 Tear" message is not a error as such, this is an information message showing the printer is set to the front tractor feed (tractor 1) if you press the button directly under "Tear" the printer should move the paper to the tear possition.

If the pritner is not printing I would recomend checking the following;

1. Ensure the printer is set to "ONLINE" press the button you should see ONLINE TRACTOR 1 TEAR on the display
2. Ensure the printer is loaded with paper, press the button under "Tear" the printer should move the paper forward if it is loaded into Tractor 1.
3. If you are not using Tractor 1, ensure you select the paper path you are using within the menu and move the paper selection lever.
4. Observer the LCD display for any errors that may be seen when print jobs are sent.
5. Try printing a menu print on the printer this will identify if the printer will print, the menu can be printed in the following way.
   -Power the printer ON holding down the button, keep the setup button held down whilst the printer initializes.
   -When the printer has finished initializing ensure the printer is OFFLINE
   -Press and release the button to enter the MENU
   -Press the button under "MENU" on the LCD display
   -Press the button under "PRINT" on the LCD display
   
   The printer should print a menu settings page, if this prints OK the most likely causes for the problem are;

1. The computer system is not sending jobs to the printer (check the correct printer is selected on the computer system)
2. Connectivity problem (check cabling, IP Addresses etc)
3. The wrong printer driver is being used

Paper Loading

Rear Feed, Continuous Forms

Use the rear-feed path for printing on single-thickness,

continuous-form paper.

Use the single-sheet path (top feed) for graphics or charts.

! If you have paper in the paper path, be sure to remove it

before installing rear-feed paper.

1 Lock Lever

2 Upper Tractor Cover

3 Pins

4 Lower Tractor Cover

32T-26.eps

1 Move the paper lever to the position marked "REAR."

32T-11.eps
2 Grasp the tabs lift off the paper separator.

3 Pull up on the lock levers and open the tractor covers.

Then, move the right tractor to fit the width of the paper.

32T-27.eps

4 Place the first two holes in the paper over the tractor pins

on either side. Close the tractor covers.

32T-29.eps

5 Move the left tractor to align the edge of the paper with

the appropriate reference mark (1). Then, push back the

lock lever.

32T-29A.eps

6 Adjust the position of the right tractor to center the holes

in the paper on the pins. Then, push back the right lock

lever.

32T-29.eps

7 Install the paper separator. Place the wire guide (1) on the

pull-up roller assembly (2).

32T-31.eps

8 Press FF/LOAD. The paper feeds into the printer.

! The factory default setting for the Top of Form (where

the printing should begin) is one inch down from the top

of the page. To change the setting, see "Using Your
Printer, Top of Form (TOF)."

Top Feed (Single Sheets)

Use the single-sheet path for letterhead stationery, memos,

and individual envelopes.

! If you have continuous-form paper in the path, press

PARK to remove it before loading single sheets.

1 Make sure the printer is on and deselected (SEL light off).

2 Place the paper lever in the position marked "TOP."

32T-12.eps

3 Open the carriage cover. Raise the paper separator to the
single-sheet position.

4 Make sure the wire feed guide (1) is secured in the sheet

guide.

5 Adjust the paper feed guides (1) for the width of the paper.

Place a sheet of paper in the separator. The paper will feed

into the printer.

32T-15.eps

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response. Happy New Year!

Thanks, Joe


I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

This error message is displayed by the printer when paper is jammed in one or more locations. In such a case, users are recommended to remove the jammed paper from the specified location. The entire paper path must be checked for any pieces of paper. To stop the message, open and close the top most cover of the printer. Lastly, verify the flags and the sensors. If the problem persists, the cause of the error message could be a broken sensor or sensor lever.

The printer is indicating that the paper path has been changed (either via the control pannel on the printer or by escape command) to the single sheet feeder.
I guess you are using Continuose Paper fed into the tractors at the front of the printer (Tractro 1), if this is the case you need to go into the menu on the printer and change the paper path back to Tractor 1.

Take the printer off-line by pressing the Online key
Press the Setup key
Press the key under "Paperway" in the display
Select Tractor 1
Press the key under "Set"

This should change the peer path to the front Tractor, if this does not work power the printer OFF and disconnect it from the computer system. Then power the printer back on again and again try changing the paper path as described above.
If you get the message LOAD SINGLE only when you send data to the pritner you need to check the paper path selected on the computer system.

I guess you are using tractor fed paper, the type of paper with holes down the side.
The problem you have is that the paper path has been changed on the printer to the single sheet feeder rather than the tractor feed, you will need to change this back again via the control panel, this is done something like this;

1. Put the printer Offline
2. Press Setup
3. Press the button under PaperWay
4. Change this to Tractor 1
5. Press SET

If the above steps do not work disconnect the printer from the computer then try again.

For more info see the Dascom web site;
http://www.dascomeurope.com/support2/technical_notes/serial_matrix/T2240/T2240_tn007.htm

And look for the Online Single & Load section

Dear
Inside the back panel there are paper sensors attached to lever, a small spring connected to lever to keep its home position, the spring may dislocated from its position or the lever sticked to the base. some times a small piece of paper sticked at this may cause the problem.
Thanks.

I had to turn off my computer, unplug the printer power cord and computer cord. I restarted the computer and pluged in both cords to the printer and it worked.

The online/error light is always red, and I can't print. I turn the printer off, change the toner and the light is still red, what can I do