Check out this link below to download a PDF manual, software, and more for your phone. Just copy and paste into your browser.
http://www.samsung.com/us/consumer/mobile/mobile-phones/t-mobile-phones/SGH-T819CNATMB/index.idx?pagetype=prd_detail&tab=support
Change Phone Password from page 150 in your manual:
The Change phone password feature allows you to change your current phone password to a new one. You must enter the current password before you can specify a new one. Once you enter a new password, you are asked to confirm it by entering it again.
You can try this:
How Do I Reset My SGH-T819?
To Reset the handset, to the factory default Settings, follow the steps below:
If all fails you can contact Samsung at the above site in live chat or call them at 1-888-987-4357.
Hope this helps, let me know if I can help you with anything else. It would be very kind of you if this does work for you to please rate me or leave a short note. I would really appreciate it. Thank you for your time.
JimmyC
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