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Posted on Oct 16, 2009
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Ricoh 4220 copier. I replaced toner cartridge and

Ricoh 4220 copier. I replaced toner cartridge and now can not get the add toner light to go out.

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  • Expert 57 Answers
  • Posted on Oct 17, 2009
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Joined: Oct 16, 2009
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I suggest removing the toner, and visually inspecting it, make sure the sealing tab has been removed, give it a really good shake, as the toner may have settled in storage. re-insert the cartridge making sure it goes in the right way.


If you can hear a slight 'clicking' noise it's adding toner and pumping it into the developer unit, some machines take 2 minutes, some take 6..

Failing that, lift the platen cover and do a few black copies, so you force the machine to add toner.

Goodluck.

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Related Questions:

0helpful
1answer

Add toner see instructions in front cover to replace toner

Hi
You say you have checked the toner and there is "enough inside", I don't know how you can check this and the error suggests that the cartridge needs replacing. Have you tried a new cartridge ? This is the first step.
Is the cartridge you get the error with a Ricoh cartridge or a compatible. If compatible this could be the cause of your error.
Cheers
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My Ricoh CL7000 is saying add toner magenta. But there is plenty of magenta in the cartridge. I've added toner and cleaned out everywhere I can get to. Any suggestions?

It could be a clog in the toner tube, but the most likely (and easiest to fix) problem is the magenta DV unit. Replace the magenta DV unit, turn the machine off and back on, and if it still says add magenta toner open and close the toner cover so that it can load toner, then your problem should be gone.
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We have a Ricoh Aficio 350 copier that is quite old but has worked well through the years until now. It keeps displaying ADD TONER and runnng after we have already put in a new cartridge. Under add toner,...

take the toner supply unit out. toner supply unit is one where toner bottle fits and vacummed clean the unit. the toner unit is blocked. i am a Ricoh technician.
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I have a Ricoh 3900L and It prints very light and streaks in the center of the page I have cleaned it and my add toner light is not on. I faxes out fine it is the incoming faxes and copies that are bad.

It sounds like you probably need to replace your toner cartridge. The add toner light is not on because you still have toner in the cartridge, but some other part of the cartridge has likely gone bad (such as the developer or the drum). Replacing the toner cartridge should take care of your copy quality problem.

Hope that helps!

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On lcd massage

some times the nipple (cover) of the toner stays in the toner holder this wont allow the new one to be opened
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I HAVE CHANGED THE TONER CARTRIDGE AND THE SIGN TO ADD TONER IS STILL ON

I have changed the toner cartridge and the sign to add toner is still on.
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Replacing toner

Check the developer.
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Add Black Toner Msg.

Try taking out the cartridge and reinstalling it. Was this a original ricoh toner cartridge or a el cheapo cartridge off the internet?
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