Epson 3490 does not find the slide I put in the correctly positioned provided frame

The Epson 3490 is a flatbed scanner that has an optional business card/4x6 photo auto feeder. Do you have the optional feeder attached & plugged into the correct connecter on the back of the scanner? Also, make sure the Epson scanning software has been configured to use the auto feeder. http://www.epson.com/cgi-bin/Store/ProductQuickSpec.jsp?BV_UseBVCookie=yes&oid=48059604&category=

I found some documentation on this product from Epson.

I don't know if this is what you where looking for, but here is the info i found:

Main users guide:
http://files.support.epson.com/htmldocs/prv6ph/prv6phug/index.htm

Placing films on slides info:
http://files.support.epson.com/htmldocs/prv6ph/prv6phug/set2_2.htm

Hope this helps!

i am not sure if the two could be readily connect. but, you may connect them on two of the USB port on your PC at the same time.

If the start button light is flashing red, it is because of one of the following problems:

• The scanner is not connected to your computer properly or your software is not fully installed.
• The transportation lock is locked. Slide the lock to the unlock position.

After trying these solutions, unplug the scanner to turn it off, then plug it back in.

I just finished scanning many 110 film strips. You need to lay the strip along the inside edge of slot A and scan in normal preview mode. On the preview strip, put a marquee around each individual photo and scan each one separately. Worked fine for me.

If you are using epson scan to scan from your computer, please uncheck the thumbnail option.

Hi Dave!

Go to a good elecronic store and buy a power cord.
Juste be sure that you have the info about the cord you lost.
You will find that info here:
http://files.support.epson.com/pdf/pr349p/pr349ppg.pdf

Just make sure that the voltage and the amphere is correct.
Any good elecrtonic store have replacement cords stored.

Good luck to you

Nic

If the start button light is flashing red, it is because of one of the following problems:

• The scanner is not connected to your computer properly or your software is not fully installed.
• The transportation lock is locked. Slide the lock to the unlock position.

Do you mean the old powerbook has the same OS as the new one, or the same epson software version?

In any case, this is all I found on it:

http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?BV_UseBVCookie=yes&oid=58609&prodoid=63060805&infoType=Downloads&platform=Macintosh

Good luck!

Yes there is

Please do the following to scan slides or negatives in manual mode of the Epson TWAIN:
For scanning transparencies in HOME mode - for EPSON SCAN models, not Epson Twain/Manual mode models.
1) In the program you are working from, begin the scanning process. If working in FULL AUTO MODE as the scan begins click PAUSE or CANCEL, then change "Full Auto Mode" to "Home Mode".
2) You will now see all Epson Scan settings displayed. If the scanner has not previewed automatically, click the large preview button to get a visual of what is on the scanner.
3) Ensure the settings on the Epson Scan are correct for what you wish to scan. For example, the DOCUMENT TYPE for transparencies must be either "Color negative film", "B&W Negative Film" or "Positive film"*.
* FILM here indicates that the item being scanned is transparent to light; this setting is also used for slide scanning. Positive indicates that the image is in true colors (ie the grass is green and sky is blue), whereas negative indicates reversed colors, as produced in some photo finishing processes.)
If the DOCUMENT SOURCE is set for a flatbed related option, ie PHOTO, the scanner is looking for reflective items and will not activate the backlight in the transparency unit. If the DOCUMENT TYPES for "FILM" are greyed out or cannot be selected, close the Epson Scan, reseat the power/communication cable connecting the base of the scanner to the transparency unit, then reopen Epson Scan and try again.
NOTE for PROFESSIONAL MODE users: DOCUMENT TYPE should read TRANSPARENCY for film scans.
4) Ensure the other scanner settings are correct for the type of scan you are doing. For example:
IMAGE TYPE should be color photo for all positive or negative color transparencies, or BLACK AND WHITE PHOTO for monochrome transparencies.
DESTINATION is unimportant, however you should select a RESOLUTION appropriate to what you plan to do with the scans. (There are no hard and fast rules for DPI. As a general guideline, if you are saving scans at original size, a resolution ranging from 400-600 DPI should capture enough information to faithfully record the image. If the slide or negative will be enlarged, you will need to increase this DPI accordingly. We have no means to calculate what your exact needs will be in this situation; you will need to experiment and view the output to gauge the appropriate input DPI from the scanner.)
PREVIEW. If your scanner is doing a THUMBNAIL PREVIEW, the slides will automatically preview and appear in boxes on the left side. Here, you can select or deselect the slides you wish to scan.
If you recieve a message that the scanner could not find the film, or you see in the preview that part of the scan is cut off, click the down arrow next to the large PREVIEW button and click NORMAL, then PREVIEW again. In NORMAL PREVIEW mode, the scanner will capture all information on the flatbed; you will then have to manually marquee or crop the slides you wish to scan. Use the left mouse button (click, hold, drag) to lasso one slide inside a box made of dotted lines, then click scan. Only the selected area will scan. Repeat this process for as many slides or filmstrips are on the bed.
5) Click CLOSE once scanning is complete. The images will now transfer to the application in use.