This is the simple way to get rid of your stuck document. Do not short cut.
Delete your printer from within the control panel/printer folder.
Go to
www.lexmark.com/support and get the latest version of your print driver that matches your operating system. Put the download on your desktop for e
asy locating.
Turn off your printer, turn off your computer, disconnect your printer from your computer and unplug the printer's power cord. Wait ... Turn on your computer ... run the driver (package) you just downloaded. Plug in the power cord for the printer. Do not plug in your printer data cord until instructed to do so. Follow the on screen instructions for loading the driver exactly.
This will get you up and printing again.
Thanks for your question today
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