Kitchenaid side by side freezes food in the refrigerator side

you have a bad damper assy.when it gets cold enough in the fridge section the damper door closes so the cold air can't blow in from the freezer side,the door isn't closing allowing the cold air to keep coming into the fridge side 2220377 part number and this is electronic damper.if you order it from repair clinic you have 365 days to return it if it's damaged or it isn't your problem they will take it back,i'm 99 percent positive that this is your problem,when i would call the customer and get model number and ask a few questions i would take this with me when i go to the house from the discription you're giving.

The temperature in the section or the refrigerator isn't set correctly.
Also, check the thermostats if it is functioning correctly. PLEZE LET ME KNOW.

Fan motor in compartment stop working replace or see why not working

Hi, There can be many reasons why your refrigerator is freezingyour food. To see what could be happening and to figure out how to possibly fixyour problem. Take a look at this tip which contains many of the causes andsolutions to fix the problems.

Refrigeratoris Too Cold and Freezing Food
heatman101

Hi,
Most times this is a bad cold control, but there are other things to check for. Make sure the condenser fan is working and the coils are not covered with dust. A separated heat exchanger ( small capillary tubing soldered to the large suction line ) can separate from one another and make the fridge run too long. - tape tubing back together. A poor working evaporator fan motor could also make the fridge run too long and freeze - replace the fan motor. An inefficient compressor or refrigeration system could make the fridge run too long and freeze - have a service tech check this out. A misaligned control settings, make sure the air damper and cold control have not been bumped and are out of normal settings. Stuck open air diffusers or air dampers are becoming more and more common for allowing too much air to be blown into the fresh food section and freezing things. On all frost free fridge's the freezer temp air is blown into the fresh food section, if you have "easy" to freeze items ( eggs, veggies in water, etc ) in front of or under where the freezer temp air comes out, they could freeze - store them in a different spot. Doors not closing properly making the fridge run too long is something else to check for the air deflector
As you know, the deflector directs the freezer air toward the front of the frig and the rear of the cold control

Thermostate control ,I would get new 17 years old if you can sping it .

you will need to check your damper door between the freezer and refrigerator compartments and watch to see if its opening and closing when you adjust your refrigerators cold control,then if it doesn't move after adjustment the control will need to be replaced

the damper motor on the refrigerator portion is not working properly

This could be the actuator is not closing the door that controls how much cold air from the freezer is ciculated into the fresh food section. It could be something broken or there could be ice biuldup on the door itself, not allowing the door to open or close.

hi! you already the solution of the food freezing problem.the cause was occurs because the thermostat was not duly calibrated..it recommended for calibration.