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It's from the firmware, I've had the same problem and I've gotten the white screen of death. Any suggestions? The power light turns blue but the screen is either black or white, it won't turn off unless I click the reset and then won't turn on until 10+ tries of doing the hold down power button, click reset while plugged in PC thing.
if you don't have the kind of charger that goes directly into the dock connector, the zen vision needs a 5V charger ( it happens to be compatible with the PSP charger). if you just plug it into a usb cord it will not charger. you may also need the little white adapter piece the goes into the dock connector. i know only one place that sells older creative zen accessories and repairs creative zen visions . if you have all of that: i assume you pressed the little reset button on the bottom, it may just be frozen? if that doesn't work and you are sure you're charging it right, your logic board is dead.
Hi you can try going to Creative's web
site and downloading there Creative MP3 Player Recovery Tool
software and what that does is update everything and most of the time
it will fix what the problem . I would try that first.
Hi, I had the same problem with my Zen V Plus. I held the volume +
button in and connected the Zen to the computer using the USB cable and
the Zen came back to life ! Try it - it might just work like it did for
me.
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