Canon PowerShot SD750 / IXUS 75 Digital Camera Logo

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Posted on Dec 30, 2007
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Canon Powershot SD750

I purchased a Canon Powershot SD750 for my son for Christmas.The problem,when the camera's on/off button is pushed to power up,the lens does not extend and a "lens error" message appears.The camera has not been abused in any way.I would appreciate any suggestions or information as to the cause of this problem. Thankyou

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  • el Rayo Dec 30, 2007

    I purchased a Canon Powershot SD750 for my son for Christmas.The problem,when the camera's on/off button is pushed to power up,the lens does not extend and a "lens error" message appears.The camera has not been abused in any way.I would appreciate any suggestions or information as to the cause of this problem. Thankyou.

  • nives Mar 04, 2008

    lens error message appears when on/off button is pressed

  • badcanon02 Mar 11, 2008

    I have the same problem, camera is about 6 months old and was working fine yesterday. Today my wife turned it on took 1 picture turned off. about 1 or 2 hours later tried to turn it on and the "lens error. reset camera" message came on.



    Camera has not been dropped of abused in any way.

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  • Canon Master 4,738 Answers
  • Posted on Dec 30, 2007
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If purchased less than 30 days ago, take it back to the store for a replacement. If the store can't help you, Canon should then help you under your warranty. If Canon won't help, try these as a last resort:
http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

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  • Posted on Aug 17, 2010
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Try cleaning the outer layers of the camera lens with a q-tip, (the part tht moves in nd out) tht way it can moves with ease.. it worked for me!

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I sometimes get this because the lens doesn't extend because of my finger in the way of it. It turns itself off and then I just turn it back on and it extends all the way. hope this helps.

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  • Posted on Mar 10, 2008
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This happend to my camera also if it has only done this a few times within ten minutes (like mine did) then just remove the battery wait 10 minutes put thew battery back in and try again that solved it for me but maybe you have a slightly differnt problem

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