Cell phones transmit the sound as digital data. The data when converted back to analog to listen too CAN have "digitizing noise" which will sound like static.
WORSENING the problem is if there is noise in the background of the person sending the voice and the worst possiblle is to have MUSIC in the background. These both drive the CODEC (the analog conversion system) crazy and will create what you describe. The CODEC is designed to transmit ONLY voice.
Testimonial: "that helpful as it explain what the problem is. But is there a fix? Other Motorola Q9c devices we have do not have this same problem."
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