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Fisher& Paykel fault 37 - on large loads water fills up on Rinse cycle, then won't spin or drain. We emptied clothes and water, tilted machine and didn't see any clogs. When I put the machine on "creasables" and spin, the machine will drain. Washing small loads on "creasables" works fine. Any idea why a regular wash won't drain or spin?
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- Motor control module fault: Fisher and Paykel washing machine error 1:
Primary Source: Motor control module.
Action: Replace motor control module.
3 - Motor control module fault:
Fisher and Paykel washing machine error 3:
Primary Source: Motor control module.
Action: Replace motor control module.
9 - Size setting fault:
Fisher and Paykel washing machine error 9:
Primary Source: Motor control module.
Action: Reset machine size as per service manual instructions. If fault repeats replace Motor control module.
10 - Temperature Sensor (Thermistor) Error:
Fisher and Paykel washing machine error 10:
Primary Source: Thermistor.
Action: Replace Thermistor.
11 - Pressure Sensor Fault:
Fisher and Paykel washing machine error 11:
Primary Source: Pressure Tube.
Action: 1 - Empty all water from the machine. Remove pressure tube from pressure sensor, clear pressure tube of any water and reconnect tube (blow down the tube is necessary). 2 - If fault repeats, replace Motor Control Module.
12 - Flood Protection Error:
Fisher and Paykel washing machine error 12:
Primary Source: Water Valves.
Action: If the water valves are on continuously, check that the water valves turn off mechanically by disconnecting power to the machine.
Secondary Source: Pump System.
Action: Check pump for blockage and drain hose for correct height(end not immersed in water) or kinked.
Tertiary Source: motor control module.
Action: If water valves are been driven on electrically, replace motor control module.
36 - Water Leak Fault:
Fisher and Paykel washing machine error 36:
Motor control module has needed to top up the water level more than 4 times during wash/rinse cycle. Most likely cause is waster siphoning out or the machine has developed a leak.
Primary Source: Drainage system.
Action: Check that the hose is not less than 850mm from the ground
Secondary Source: Pressure tube.
Action: Make sure the pressure tube is fitted correctly and doesnt have any holes.
37 - Blocked pump:
Fisher and Paykel washing machine error 37:
Primary Source: Drain System.
Action:
1. Check that the drain hose has not been kinked.
2. Check the length of the hose. 1m is maximum extension.
3. Check drain pump winding for open circuit.(Note: Pumps are fitted with a thermal cut out and will reset after cooling)
4. Check for physical blockage to pump and hoses.
38 - Pressure Sensor Fault(empty reading during wash cycle):
Fisher and Paykel washing machine error 38:
Primary Source: Pressure tube.
Action: Check if tube is fitted correctly, check for blockages or holes in the pressure tube.
Secondary Source: Motor Control Module
Action: Replace the module.
39 - Pressure Tube Fault:
Fisher and Paykel washing machine error 39:
Same as fault 38.
40 - Bowl Dis-engage Fault:
Fisher and Paykel washing machine error 40:
Primary Source: Mechanical.
Action:
1. Check that there are no clothes or other foreign objects preventing the clutch from re-engaging. Excessive suds can also stop the bowl rotating.
2. Check the clutch splines for physical damage.
3. Check that the pressure tube has not come off, kinked or blocked(blow down the tube.
Secondary Source: Motor Control Board.
Action: Change Board.
43 - Out Of Balance Switch Fault:
Fisher and Paykel washing machine error 43:
Motor control module has found that signal returning from the out of balance switch indicates that the switch is permanently on or the harness to it is disconnected.
Action:
1. Check the level of the machine.
2. Check wiring to the switch.
3. Check switch for continuity and corrosion.
44 - Water in Bowl During Spin:
Fisher and Paykel washing machine error 44:
Primary Source: Drain system.
Action: Check for blockages/kinks in drain hose and function of the drain pump.
48 - Hot and Cold Inlet Valve Incorrect Signal:
Fisher and Paykel washing machine error 48:
Primary Source: Wiring.
Action: Check the wiring.
Secondary Source: Inlet Valves.
Action: Check the resistance of the coils.
Tertiary Source: Motor Control Module.
Action: Change Module.
49 - Cold Water Inlet Valve Faulty:
Fisher and Paykel washing machine error 49:
Action: See fault 48.
50 - Hot Water Inlet Valve Faulty:
Fisher and Paykel washing machine error 50:
Action: See fault 48.
51 - Diverter Valve Fault:
Fisher and Paykel washing machine error 51:
Primary Source: Blocked diverter valve.
Action: Check for foreign objects in the valve.
Secondary Source: Motor Control Module & Diverter Valve
Action: Plug the machine into the power point but off at the control panel. Check voltage on the plugs at the diverter valve. If voltage around 230V, change diverter valve and motor control module
Hi just read your posting.Unless the machine shows an error code the diagnostic mode will not help.Does the machine agitate in the wash cycle?Does the machine drain the water completely?Does the machine spin the clothes dry.Please reply with additional information on the questions I have posted and I am sure I can help you rectify this fault.Looking forward to your reply.
Hi Robbie just read your posting.Now just a couple of questions.Does the machine keep filling and flood?Can you manually select the amount of water for the wash --eg-- low, medium,or high?Or does the machine drain and fill at the same time?Please reply with additional information on the questions and I am sure I can rectify this fault for you.
The cycle doesn't advanceWhen the cycle doesn't advance, it's probably the timer or a cold-water supply problem:It's the timer, if your washing machine fills with water and begins agitating, but the timer never advances--or if the washer is in a spin cycle and the timer won't advance. Then you need to replace the timer. It may be a cold-water supply problem, if the washing machine fills with water, agitates, drains, and spins, but then doesn't fill with rinse water. See There's no cold water.
The REGULAR CYCLE button turns the drain pump on or off. The REGULAR LED will turn on when the pump is on. This feature can be used to drain the tub. You could get a bucket and lay the hose on the fllor. Gravity will drain it down.
Hi there
That fault is the pump blocked error (no change in water level).
i have a quick and easy way to solve this problem.
first turn the machine off then tilt the machine back and lean it on something(a chair or wall), look underneath, in the top right hand corner of the plastic outer boul you will see a small pump motor it has a fan on it spin this fan and if it is hard to turn that means there is somthing stuck in the drain pump keep turning the fan and try to free whatever is stuck in the pump, then try the machine on spin again all goin well the object in the pump should come out with the drain water(doing this will not harm the machine) if the object is still stuck you will need to get the water out of the machine (bailing or siphioning will work) and tilt the machine back again and take the wires off the pump and there should be a white tab on the boul holding the pump on pull this tab and twist the pump anticlockwise about a quarter turn(you will need a few towels or a boul or bucket to catch the water) and it should come off exposing the blockage. Hope this solves your Problem.
If the machine still has water in it, the drain pump is jammed or there may be an obstrution in one of the hoses. It is most likely the drain pump. Switch off the machine at the wall and unplug it. Tilt machine against a wall and look underneath. On the right you will see the drain pump. It looks upside down. Unplug the wiring harness to the pump and remove pump by turning it clockwise while at the same time releasing the little white clip that holds the pump in place. Clean thoroughly and replace pump.
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