Zoom lens won't come out

Try these procedures.

The non-functioning of the camera can be a fault in the shutter, zoom or auto focus sections and may be due to the failure of the Main control system or the drive. A simple was is to reset and we can try by removing the battery and card for some time. Now replace only the battery and while switching power ON, tap the lens hood on the palm of your hands so as to disengage any dirt or mechanism being struck. You can spray a degreasing spray on the lens hood sides and also assist the lens as it tries to come out, attempt to pull it out slowly while powering ON the camera. Also in some cases you can slid a thin film/paper on the lens hood sides to wipe out any dirt.

Tips to open and check for common faults: http://www.youtube.com/watch?v=v2Mj3Qp3xYU&feature=related
Use some air to blow between the lenses to dislodge any sand particles struck inside. Unless you are familiar with handling of small devices must you try and open. If so check the voltage on the motor drive check the auto focus and Zoom drives, it must be free with manual movement. If jammed the motor can be removed and released. If none of these works then you can think of taking consensus with the service centre.
Get estimate before you decide. It will be good to have it checked at the authorised service as you do not have to run around for spares.

Things to check first for a camera that won't turn on are battery contact points, and micro switches that are located on the battery and memory card doors. Troubleshooting tips on other things that need to be checked may be seen here. These tips won't work for every case, but they're worth a try.

The non-functioning of the camera can be a fault in the shutter, zoom or auto focus sections and may be due to the failure of the Main control system or the drive. A simple was is to reset and we can try by removing the battery and card for some time. Now replace only the battery and while switching power ON, tap the lens hood on the palm of your hands so as to disengage any dirt or mechanism being struck. You can spray a degreasing spray on the lens hood sides and also assist the lens as it tries to come out, attempt to pull it out slowly while powering ON the camera. Also in some cases you can slid a thin film/paper on the lens hood sides to wipe out any dirt .

Tips to open and check for common faults:

http://www.youtube.com/watch?v=v2Mj3Qp3xYU&feature=related
Use some air to blow between the lens to dislodge any sand particles struck inside. Unless you are familiar with handling of small devices must the camera be opened. If so check the voltage on the motor drive, check the auto focus and Zoom drives, it must be free with manual movement. If jammed the motor can be removed and released. If none of these works then you can think of taking consensus with the service centre.
Get estimate before you decide. It will be good to have it checked at the authorised service as you do not have to run around for spares.

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The lens error is due to failure of the lens control system. You can remove battery and card replace battery and while switching on tap the lens hood on your hands so as to disengage any dirt or mechanism being struck.
Use some air to blow between the lens to dislodge any sand particles struck inside. Unless you are familiar with handling of small devices must the camera be opened. If so check the voltage on the motor drive, check the auto focus and Zoom drives, it must be free with manual movement. If jammed the motor can be removed and realased. If none of these works then you can think of taking consensus with the service centre.
Get estimate before you decide. It will be good to have it checked at the authorised service as you do not have to run around for spares.

The lens Is trying to close properly but the focus mechanism has a problem, most likely jammed, so the lens cannot correctly close or work properly.
It will need to be opened up and reset.
Please email me. My email address is listed in my tips section on my profile.

I think a grain of sand was blocking the zoom tubes. This will not work if the camera has been dropped & the zoom apparatus is bent. It is entirely at your own risk & may invalidate any guarantee but they may charge anyway if you have got sand in. I cut a finger of 80gm computer paper 1cm X 5cm. Inserted this first  around outer zoom tube & worked it all around. It goes in quite deep so be gentle. I switched on to open zoom & tipped out batteries before it had time to close & repeated procedure. When I put batteries back in it worked OK. I repeated procedure with lens fully extended. I found a thin bit of plastic packing worked better as it did not kink so easily. It is still working today having failed 100% before.
Chris

goto http://www.digitalcamrepair.com/self_diagnosis_page.htm
for self diagnosis.please let me help you before leaving a bad feed back.

Just fixed the same problem on mine. This is what I did:
Unscrew 6 small screws around the lens casing and remove the casing (two layers ((rings)). Jiggle the inner most lens casing while you turn power on. The lens moving (i.e., auto focus) mechanism becomes unstuck. Voila.
The problem in my case was caused by the dust that accumulated inside the casing and caused the auto focus mechanism not to move freely.
Good luck.

The E18 error is fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension.

Here's some things that you can do to try to correct it. They only seem to work for about 50% of lens errors, but they're worth a try:

http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html