I've had the HP 1610 for a couple years now, but all of a sudden, I can no longer get it to scan. It tells me that it cannot locate necessary software. What's going on? Thanks. (Hope this is an easy fix!)
Same problem. It started when I installed vista. I uninstalled all the old drivers and went to vista drivers and now no scanning.Same problem. It started when I installed vista. I uninstalled all the old drivers and went to vista drivers and now no scanning.
Also encountered scanning problem when upgraded to Vista. Error message says, "No scan options. You need to install or rerun device software for feature..." However, you can scan through "Paint." Click Windows/Click All programs/Click Accessories/Click Paint/Click File and then click From Scanner or Camera/Click Scan.Also encountered scanning problem when upgraded to Vista. Error message says, "No scan options. You need to install or rerun device software for feature..." However, you can scan through "Paint." Click Windows/Click All programs/Click Accessories/Click Paint/Click File and then click From Scanner or Camera/Click Scan.
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I had HP 1610 for a couple of years too. I upgraded to Windows Vista and All hell broke lose. My scanner does not work I barley can print. What happen. I've been cursed my Windows Vista.
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Yes, the scanner program is telling you the next step and that is to uninstall the software and the device and to reinstall it by using the installation CD.
open the scanner place the document face down on the glass, go to the control panel on the printer and press scan , this one method, the other is open the click on start menu, move up to accessories, after that move to scanner etc, and you are done
Run through the "setup" menu on the printer's LCD screen, and make sure that you have selected 'ENGLISH' menus (not something like Korean or Ukrainian or Hungarian).
Any printer-software on your PC *cannot* change this setting in the printer.
Same problem. It started when I installed vista. I uninstalled all the old drivers and went to vista drivers and now no scanning.
Also encountered scanning problem when upgraded to Vista. Error message says, "No scan options. You need to install or rerun device software for feature..." However, you can scan through "Paint." Click Windows/Click All programs/Click Accessories/Click Paint/Click File and then click From Scanner or Camera/Click Scan.
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