Sony Handycam DCR-HC42 Mini DV Digital Camcorder Logo
Posted on Jan 01, 2008
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Cassette load issue

Camera will run for @ 5 seconds then shuts down and message comes up - "reinsert the cassette". This happens on both playback and record. Battery is fully charged. Have tried several different cassettes. in my camcorder the message is reinsert the cassette

  • puodorman Jan 28, 2008

    I have the same problem. I've had it before and it was solved by purchasing a cleaning tape and playing that for 20 sec according to the instructions. Then it happened again the other day, but it would give errors with the cleaning tape like the lock tab is locked. However, I solved the reinsert cassette problem that time by pushing the reset button. After a couple more hours of use, now the reinsert cassette error is reappearing and the reset button does not solve the problem.

  • sandersen Apr 01, 2008

    I have the same problem. The camera worked for recording the first tape but has had the "reinsert the casette" error ever since.

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shara1382

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  • Posted on Nov 05, 2008
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I have the same problem.

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  • Posted on Oct 07, 2011
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Your mechanism needs a service,sensors dirty

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  • Posted on May 18, 2008
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I have recorded two casettes with DCR TRV480. In midst of recording the 1st cassette, I got this flashing reinsert cassette issue. I removed the battery and put it back on and the problem disappeared and I was able to complete the recording. While recording the second cassette, I again got the same proble. This time removing the battery did not help. I was unable to complete the recording on the 2nd tape leaving unused space. While trying to play it on TV, I am getting the same problem with the two cassettes and even with an earlier cassette (which I had played earlier). When I insert a new cassette the problem does seem to appear. I need help as I am unable to play any recorded cassettes!!! any input would be really welcome.
Regards
Akhil

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Anonymous

  • 73 Answers
  • Posted on Aug 08, 2007

SOURCE: Cassette load issue

reel table on the right ( take - up ) if has low tension ? will slow down or stop , giving reinsert error : stretching spring ( inside reel table ) will fix problem , as well as to order and replace reel table .

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Reinsert cassette - After inserting a cassette the on screen message reads as follows "reinsert cassette" a further message C:31:23

when ever to get this kind of message just try to fwd the tape mannualy, or just make sure tht when u are rew. the tape dont rewind tht completely....
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I have a Sharp ViewcamZ VL-Z900. DEW error

Dew has condensed in the camera. Eject the cassette but leave the cassette door open.remove the battery . Borrow a hair drier . set it to optimum temperature(not vey hot but but hot enough to cause discomfort when blown on fingers). direct the hot air through the cassette compartment door for about five minutes. reattach the battery and reinsert the tape.
Good Luck,
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I get an eject symbol and beep and error code c32:11, original issue was that it ate a tape

Hi,
The error C 32:11 denotes for mechanical unsuitability, This problem appears when the improper insertion of the cassette been done, or lose cassette tape stuck,
In all these situations mechanical adjustment is required, You are suggested to please contact any expert for the mechanical adjustment.
Hope you will understand my sayings.
Thanks for using fixya.
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Bill,

The problem is with the S-reel. Take the tape out, remove the battery, and give it a slight bump. This usually fixes the issue for a couple of weeks. I haven't heard of any permenant fixes. I took my cam into circuit city (before they closed) twice for the same issue. Very frustrating when you don't know what the issue is.
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Reinsert the cassette

I had the same problem and had to leave my camera in for service twice, although I am not using it that much. In the end, they told me they had to change the "head" which cost me about 100euros. If it happens again, I think I will throw the camera in the bin!
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Reinsert cassette message comes when mechanism doesnt load cassette properly. If this error message comes again n again, means mechanism has some problem and unable to do task.
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Cassette loading error 31:23

Take the battery out and turn selection switch to camera and then turn it off. Put the battery back in and its working again.
if that doesn't work try
Try smacking the side of the camera relatively hard with the palm of your hand. Eject the tape and reinsert. You may need to do this a couple of times.

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Cassette load issue

reel table on the right ( take - up ) if has low tension ? will slow down or stop , giving reinsert error : stretching spring ( inside reel table ) will fix problem , as well as to order and replace reel table .
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Trouble with camcorder

try cleaning the rubber pinch roller with a cotton swab dipped in alcohol
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Re-attach the power source followed by Reinsert Cassette

Hai Problem in mechanism. If the tape does not loaded completely, the message will show "Reattach the power source" Please check mechanism. Raghavendra, M/s.prathiksha Electronics
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