Hello,
It sounds like perhaps the shipping bolts are still in the machine. Look at the back you'll see 4 large bolts that must be removed to release the main tub assembly from the cabinet.
Refer to your owners manual and it should give you an illustration of where they are located.
Also make sure all four leveling legs are secured with the locking nut against the cabinet once it has been leveled.
Hope that helps,
Good Luck :)
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Did you adjust the feet to level it?
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