It's not the Toner Cartridge. The Okidata C7350 has the same problems, replace the toner cartridge and it still says toner empty or sensor error.
In the hood inside the printer, each toner cartridge has a sensor arm. sensor arm has a magnetic pickup on it. That magnetic pickup causes the sensor arm to move up and down. It picks up on a beater bar in the toner cartridge. Lower the toner supply in the print cartridge faster the beater bar turns in the toner cartridge faster the magnetic sensor arm goes up and down. Detects when the toner is cartridge is low.
On the other end of those 4 sensor arms is a foam pad. The glue bleeds through the foam pad, causing the sensor arm sticks to the sensor, causing sensor problems.
You have to remove the top hood. open the top up, unscrew the top hood and pull the top hood cover off.
unplug the LED heads from under the hood, they plug into the sensor board. Remove the sensor board under the top hood to gain acess to the sensor arms. The sensor arms can be pryed out. The foam pads, clean them off, remove the foam pads and re-install the sensor arms. The sensor arms don't need the foam pads.
Little disassembly is required, make sure the printer is off before attempting.
605 views
Usually answered in minutes!
×