Hello,
The picture of the player that is showed in the problem shouting has type number NS-DV2GC, see the overview:
http://insigniaproducts.com/productSearch.html?query=NSDV2G&mainSearchButton=Search
No driver available for the NS-DV2GC.
On the mentioned page there's also the NS-DV2G player.
Firmware for the player:
Firmware available starting with NS...
Firmware updater FWUpdater...;
Software for the computer to make media transfers:
RhapsodyBestbuy... version 3 and 4
USB installer for older versions of Windows
nusb31e...
Quick Start Guide in pdf format:
http://insigniaproducts.com/cms/documents/NS-DV2G%20UM%20EN.pdf
User Guide in pdf format:
http://insigniaproducts.com/cms/documents/NS-DV2G%20UM%20EN_SP_FR.pdf
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