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Check the top of the fridge. The hinge on the left where the door is there should be a wire harness on the top, but on this fridge it might be at the bottom. Inspect all the wires to see physical damage of sorts. Then if you can, tug on them while someone holds the dispenser. You might need a whole new door if it's not the Mainboard.
This could be as simple as the door switch or as complex as the dispenser control board. I would try the door switch first. When the door is close it turns on the dispenser controls. If the contact is defective in the door/light switch then this happens. Unplug remove the door switch and mark wire locations. 1 Powers the lights and the other powers the dispenser. and one is the power itself. Sea Breeze
Sounds like the dispenser auger is frozen up or stuck. The lights dimming happens because the voltage drop from the stuck auger's motor when you try to use it. Remove the ice machine and clean it. Do not try to take it apart! Sometimes, the ice machine will fill too much with water and get stuck. Often, it's because the cabinet isn't level.
I have a GE TFX25ppbaaa refrigerator. The ice maker corkscrew motor would run and provide crushed ice only. The corkscrew motor would not run when the switch was moved to the cubed ice ( half moon) setting.
I replaced the large Light/ water/ crushed ice/cubed ice switch , ( product service number GEH WR55X129 ) ( part number GE 162D6372 PO17 )and it fixed the problem. Cost was about $43.00.
sounds like the ice is stuck together and the auger can't turn. remove ice tray and dump old ice new cubes should begin falling into tray after 30 minutes or so.
I had the same problem with my GE refrigerator. A 26.6 cu side by side as well. I replaced the main motherboard located behind a small panel on the mid to lower right side of the back and it fixed the problem. I used GE part WR55X10552.
Make sure there is no obstructions from the time the ice leaves the chute until it drops into the glass. make sure the motor that moves ice and out to the area for the cup is stuck or seized up let us know thanks
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