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Unfortunately there is some damage to the drive mechanism of the VCR. This will need to be fixed. I can't say what is causing it, but it is clearly not pulling the tape back inside the cassette before the eject action takes place.
There are any number of reasons why it won't play. The loading basket is jammed, the video tape has got tangled up in the mechanical section of the vcr or the loading gears are stripped. Unplug machine and remove top, [screws side and back] if the tape is spewed carefully remove by cutting it and clean tape particles, for any other problem have a technician check it out.
The elctromagnetic tape may be jammed inside. Open the front access to the VHS and inspect for some jams such as toys (if you have kids). You can try grabbing the VHS tape with something while pressing the eject button. Sometimes it needs some assistance to overcome the jam. Good luck!
There is a problem with the loading basket, or the VHS tape is stuck inside and the eject mechanism can not cycle the tape out. To check this, open the lid so you can see the tape, if it is wrapped around the head and roller, hit the eject button to see if the tape is being pulled or jammed, cut the tape with scissors to free it up to see if it will pop out. If the tape is okay, it means you have a faulty loading basket.
Take off top of vcr to expose the tape carriage lift tape door, on the lhs/rhs you shouls see the other small spring fit the spring that you have to the opposite side and try to eject your video cassette, the spring is the part that is stopping from ejecting the tape hiopefully once you have reattached the spring all should be well.
What do you mean 'Tape crunches" Do you mean that there is tape slack, which then crunches when Tape is lifted during Eject? If that is the case, then the Supply Reel Roller Brake is bad. it is a Felt Pad, which needs replacing.
If the entire eject operation is wonky, or if it's timing is bad, then I suspect that One of the eject Gears (On either side of the Mechanism) is damaged and needs to be replaced.
One question, i assume that you are able to eject the Tape eventually, and so - Does the Tape Load into the VCR properly, when you insert it into the machine? This will help me in giving you a better diagnosis.
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