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It's a common problem with the software in the TV. Updating the latest software for the TV should fix the problem. Here's a link for the Philips web site to get the software upgrade.
I had an LG 37" LCD that did this to me. Turned out to be bad solder joints on the side button board. Just reflowed and it starting working fine.
But now that I think about, I had another set do the same thing, only it wasn't the button board. I had to upgrade the TV's firmware via the USB service port. Just needed a USB flash drive and downloaded the firmware from the mfg's website. There were easy to follow instructions there too!
Download the latest software from the Philips website and place it on a USB stick.On the Philips site you will find a manal how to go on with uploading the software to te TV set.
MENU KEEPS POPPING UP WHILE WATCHING A PROGRAM. I REPLACED BATTERIES ON REMOTE CONTROL AND HAVE UN-PLUGGED THE TV SET. I OWN A 42INCH PHILIP PLASAM TV MODEL#42PF9630A-37
I would first check if there is an available firmware upgrade for your model .Upgrade requires you to download firmware from philips website.Then transfer it to a memory stick .Then use a memory stick reader to plug into tv for firmware upgrade.Other wise the set would probably need repair .Possible a bad SSB board or another issue
Philips.com should have a software upgrade for your TV to fix the problem.
This is a common problem with Philips TVs and they have made upgrade software to address the problem.
Go to the Philips web site and all the procedures for download to your TV will be there. The only thing you will need to this is a USB memory stick. Download should be FREE.
The most commom causes are One. There ia a stuck button on the tv itself. The Menu button. The membrane switch or the TACT switch is bad and needs to be replaced. The Main bd can also be bad.
Check the software and if is not BX23U-1.5.0.0_03531 upgrade it by downloading the software onto a usb stick at www.p4c.phillips.com if that don't fix the issue replace the SSB part number 310432842611
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