Hi, my printer is working normally except that nowadays whatever i print, there are four black smudge marks on the right hand side of the page. everything else seems normal. how do i fix this?
Fuser is usually replaced as a assembly, it's the hot bit a back.
Can only be two things the drum or the fuser as our headstrong friend has correctly explained.
More than likely it is the drum they last about 4 toners i think.
Learn the art of getting a page to stop halfway threw printing, you want to stop the page after the drum has put a image on the paper but before paper has gone threw the fuser (hotbit).
Once you have mastered the position correctly by stopping the printing by opening the door and removing drum/toner cartridge, to reveal the paper that is printed but can be rubbed off, we will know if marks are coming from the drum (you will see them) or from the fuser, if print is fine
Try replacing the drum/toner cartridge with another.
if that does not work it is the Fuser. this is assuming the marks are always in the same area on the paper
good luck
2,244 views
Usually answered in minutes!
yes, the smudge marks are always in the same area on the page! so what do i do with the fuser?? replace it? clean it?? (sorry i sound stupid but i'm not a techno person!)
×