Lost manual my cuzin gave me her insignia mp3 player but she lost the owners manual and i was wondering how to erase song, pics, and vidoes?

To erase all files on your player, go to Now Playing, then Audio, then System, then Erase All and select Yes. Make sure that your files are backed up before you begin! If needed, you can find a copy of the owner's manual here.

You should reset your player. Go to the Settings menu, then System, then Reset Settings. You may wish to erase the current contents of the player and perform a new sync. Remember to back up your files first if needed! More details can be found in the owner's manual.

If you wish to remove all of the music from your device, follow these steps

1. Press the Menu button
2. Select "settings"
3. Select "system"
4. Select "erase all"

If you wish to remove certain songs but not all, Insignia recommends using Best Buy Rhapsody to manage the files on your device. The program recognizes the MP3 player and Files can be dragged between your MP3 player and Rhapsody. Even tho this perticular model is discontinued, they still have the manual online. Go to the website and put the Model number in and click the appropriate model(it shows NS-DA1G and NS-DA2G). The next page has all the manuals and information you should need

Maybe there are some virus in the vidoes you are download and then affect your player. you need to download vidoes with the green software, here is a good one: Video Download Studio

Try reformatting the unit using your PC as a FAT formatting. Don't use "quick format" so you can completely erase any glitchy memory points.

Also, press and hold the Reset button (little hole on the bottom right of the player) to reset the software.

Good luck!

Hey vc_dan,

You should be able to download a copy of the owner's manual by visiting the following link through Insignia's website:

http://www.insignia-products.com/skins/skin_1/Topics/Documents/07-328%20NS-4V24%20&%20NS-8V24_web.pdf

Hope this helps you out.

Sincerely,
Aaron
Go Ahead. Use Us.

Insignia mp3 players are a little buggy in that they occasionally get file system problems that cause strange things like this to happen. First backup your songs from the mp3 player, and select "erase internal memory". That actually reformats the memory. Then put your songs back on the mp3 player. If it still doesn't work, please advise.

Also slight change your mp3 files are not "tagged" by whatever cd ripper or encoder or place you bought or downloaded them from.

Insignia mp3 players are a little buggy in that they occasionally get file system problems that cause strange things like this to happen. First backup your songs from the mp3 player, and select "erase internal memory". That actually reformats the memory. Then put your songs back on the mp3 player. If it still doesn't work, please advise.

its probaly because u have to put more songs on it befor it will turn back on

Go into my computer, and plug in your mp3 player into the computer. You should see a new button for the mp3 plyr (drive e, i think) click it. U can delete the files form there.