The unit isn't really freezing up.... you can verify this by pressing the on/off button quickly. If you hear a beep, it's not locked up. The touchscreen is intermittent. Please check your units serial # to see if it begins with a "12P", "14V" or "143". These units have a style of touchscreen that is known to fail, even without any physical damage to the glass. Please see this link for more info:
http://www.sharc.net/gps_LCD_repair.htm
- Jim
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