Maytag Neptune MAH9700 Front Load Washer Logo
Posted on Nov 14, 2009
Answered by a Fixya Expert

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I keep getting the error code nd on my Maytag neptune whats this mean?

1 Answer

Ginko

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  • Maytag Master 19,396 Answers
  • Posted on Nov 14, 2009
Ginko
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Joined: Feb 13, 2008
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Error ND means that there is a drain problem.

Either there is debris inside drain pump hose, or the pump itself is faulty.


The problem is fixed accessing the drain pump hose to check for a blockage.

Keep a container ready to collect water when you undo pump hose.

Parts and diagrams available here.

5 Related Answers

Anonymous

  • 1 Answer
  • Posted on Sep 29, 2008

SOURCE: maytag neptune washer code nd,

nd means not draining. u may to check the plastic drain pipe in back to back sure it doesnt have a kink in it, and that it is placed so that the pump inside the washing machine doesn't have to pump it too far to get to the drain.

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aborcass

Ron Coons

  • 2651 Answers
  • Posted on Nov 05, 2008

SOURCE: maytag neptune MAH 9700 AWW - error code nd

you need to remove the front cover by removing th escrews holding on the door hinge nad 2 other screws oppisite the hinge, after taking off screws the front "u" shaped panel will pull foward and off( hoeld on by 2 clips along the bottom. the drain pump is located right back corner of machine..ill assume that the machine is still full of water so youll need ot **** out as much as possible before removing the hose connected to the pump. theris going to be some water no matter how much you remove nut might as well get as much as you can. youll either find debris in hose, or debris lodged in imoeller of pump, even seen coins standing in the plastic hosing preventing flow of water.VERY< VERY rarely bad pump ussually just a clog.IMPORTANT UNPLUG UNIT FIRST LOTS OF LIVE WIRES UNDER HERE

A

Anonymous

  • Posted on Mar 29, 2008

SOURCE: Maytag Neptune Error COde "nd"

I had a similar problem until it finally gave up draining altogether. I took the drain pump apart and found that a quarter was jammed in the pump after it broke a vain off. I don't know how the quarter got past the basket but this was definitely my problem.

aborcass

Ron Coons

  • 2651 Answers
  • Posted on Mar 03, 2008

SOURCE: Maytag Neptune Error COde "nd"

"nd" refers to a No Drain issue . check for rstriction in pump assy, restricted drain hose loose wire at pump, bad pump

digritz

david mcclellan

  • 530 Answers
  • Posted on Oct 06, 2009

SOURCE: how do i fix nd code for mde5500ayw maytag neptune

There are two possible causes to the "nd" code. The first is with the pump itself. Either is is blocked or it is simply worn out and needs replacing. The second is a malfunction with the control board. Unless you find a blockage to the pump there is no way to know which one is the cause of the "nd" code without some testing or replace these items.
If you are unafraid of facing your washer with tools in hand then you should be able to test the pump. As for the board, all you can do is check it for damage most likely caused from a component melt down. In which case it's going to need replacement.

But check for blockages first because that will cause the "nd" code.
I hope this helps and good luck.

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Related Questions:

2helpful
1answer

Nd keeps coming up

Hello,

The ND error code means NO DRAIN. To see why the ND code keeps coming up the drain pump needs to be checked for a partial blockage.



GENE
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My washer stopped working and is displaying the code nd, what does this mean?

Hello & Welcome to FixYa

ND error in your Maytag Front Load washer indicates no drain issue. To start with check the drain hose for any clogs and try cleaning it, then check restriction in drain pump assembly or loose wire at the pump. Please get back to me if you have any other questions.

Kevin

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Someone put some heavy things in it and it stopped mid-cycle. We removed the heavy objects, and then attempted to drain the leftover water by putting it on "rinse and spin." It never really...

The ND error code on a digital Neptune front load washer. The ND code means 'No Drain' and it is probably just something caught in the pump. Sometimes this is a early sign of the pump going out or a control board issue.
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Wont cycle get ND error message

The ND code means 'No Drain' and it is probably just something caught in the pump. I’ve seen where a coin can get in there and keep the pump from starting.

Some other items known to stop a Neptune pump: Rubber backing from a rug, rubber bands, bobbie pin, lens from a flashlight, tooth pick and a bra wire. Maybe you had something different in your pump? If so, please comment with what you discovered in your pump...

If you have a floor drain you should be able to drop the discharge hose to the floor and let gravity pull the water out so you can take the pump out and get a good look at it.
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Has 33 minutes and a error message of nd--maytag Neptune tl


What is the Model number of your machine if its a FAV6800A or FAV9800A please read on.

The ND error code means No Drain.

You could have a drain line clog or a stuck Pressure Switch contacts.

See this post for past troubleshooting;

http://www.fixya.com/support/t2209123-code_nd_fav6800aww_serial_number_10

There are links to the Service Manual and I go over how to put the machine in Service Mode to check that the Pressure Switch is signaling properly.

Do you want to DIY the repair?

Let me know.........Rich
1helpful
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Stops mid-cycle, does not drain, displays nd error code?

Hello.
That code is telling you that the unit is draining to slow. After 15 minutes it is not below the low water level and will not spin out. The best repair for this is to replaced the pump on your unit.
5helpful
1answer

What does the code ND mean?

ND - No Drain
Machine control board monitors water level in washer during and at the end of pump out. If wash level does not reset pressure switch, it will see water left in the washer.

1.Check for pump/drain restriction.

2.Check pump operation.

3.Check pressure switch for open contacts.

4.Check inputs and outputs at machine control board.

5.Replace responsible component.
1helpful
1answer

Maytag neptune washer code nd, what does it mean

nd means not draining. u may to check the plastic drain pipe in back to back sure it doesnt have a kink in it, and that it is placed so that the pump inside the washing machine doesn't have to pump it too far to get to the drain.
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