The kindle screen is frozen on the sleep mode, the battery is fully charged but when I plug the kindle into an outlet the charge indication light does not iluminate.

Oops, are you troubleshooting the Kindle Paperwhite Screen Frozen problem? Have you tried all the possible ways to solve this difficulty? Not to worry, if the steps you perform don't work, we are here with some fully searched solutions that will help you to overcome Kindle Paperwhite Frozen on Lock Screen. Follow the guidelines step by step to get out of Kindle Paperwhite Screen Frozen matter easily on your own.

Steps To Solve Kindle Paperwhite Screen Frozen In Minutes

Charge The Kindle

A very common reason that leads to Kindle Paperwhite Screen frozen is the lower battery. It can be possible that you are facing screen stuck issues as of the empty or uncharged battery.

So, to let your device work properly you have to charge it first. Hopefully, charging your device will help you to overcome Screen frozen on Kindle.

Uninstall Corrupted File

If you have downloaded a wrong or corrupted file then you are definitely going through with Kindle paperwhite frozen on lock screen as well as scattering issues with Kindle.

Kindly uninstall the corrupted file as quickly as you can do, otherwise, it will cause damage to your device.

When your Kindle is charging, a lightning bolt appears on the battery icon at the top of the Home screen. The indicator light on the bottom edge of your device turns amber while the battery is charging and green when it is fully charged. If you don't see a light, your Kindle is not charging.

Amazon.co.uk Help: Charge the Battery

https://www.amazon.co.uk/gp/help/customer/display.html?nodeId=201241710

It is supposed to turn green when fully charged. There is also a battery charge indicator on screen.

http://www.amazon.com/gp/help/customer/display.html?nodeId=200728630#battery

Try charging it with the electrical wall plug-in.
I read in some Kindle reviews on Amazon that charging through USB ports on a computer doesn't always work.
Did you get a green light that indicated the battery was fully charged?

Hi!

You can try these steps to solve this problem:

1. Connect Kindle to a different USB.
2. Verify the charge light at the base of the Kindle is on.
3. Restart Kindle by pressing Home > Menu > Settings > Menu and select "Restart."
4. Leave the unit charging for 30 minutes

If the problem persist, contact Kindle for repair options.

eBookBoy

Make sure that the kindle is fully charged. When charging the kindle 3 will have a yellow light indicating that it is charging. When this turns green, your kindle is fully charged. Make sure your kindle is fully charged and then try turning it back on.

Make sure that the kindle is fully charged. Plug your kindle into the wall charger, a yellow light will light up. When the yellow light turns green, your kindle is fully charged. Then try turning on your device. If the device still does not turn on, hold the power switch for 15 seconds, this will reboot the device.

Your husband switched the device off. If you give the power switch a short nudge only, it goes in and out of "stand-by" mode, it is not really switched off.


Try to slide and hold the power switch again, until after the power light blinks three times. Should happe after ~5 seconds of holding. The Kindle should restart now --- takes about a minute, but you will see a progress bar to keep you happy during the delay.

Make sure that the kindle is fully charged. Plug your kindle into the wall charger, a yellow light will light up. When the yellow light turns green, your kindle is fully charged. Then try turning on your device. If the device still does not turn on, hold the power switch for 15 seconds, this will reboot the device.