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Expert
111 Answers
- Posted on Nov 14, 2009
Re: Does not recognize my connection for active sync
Dell made an entry into the market of Personal Digital Assistants (PDA)
with Axim X5. The Dell Axim comprises of families of X5, X3, X30, X50
and X51. The Dell Axim PDA can be connected to the computer either by
using a cradle or a sync cable. The sync cable connects the device to
the computer directly. Here are the steps for connecting a Dell Axim to
a computer using a sync cable.
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p 1
The
Microsoft ActiveSync software must be installed in order to connect the
PDA to the computer. This software is found in the Dell Axim Pocket PC
Companion CD.
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Step 2
The Axim X51 PDA has a 36-pin connector, while the X3 has a 22-pin docking connector.
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Step 3
Connect the USB connector found at the end of the sync cable to the computer.
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Step 4
Check
the PDA. If the PDA is not properly cabled to the computer, you will
get the following message: “Connect your device to a computer using a
sync cable or cradle before running the system update. Ensure that
ActiveSync is installed on the computer and that the ActiveSync
connection is successful.”
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Step 5
Ensure that the Dell logo faces upward.
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Step 6
Use the sync cable to set up a partnership, which can be done multiple times when you sign in as a guest.
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