Lexmark 5400 series printer won't grab paper for printing

A firmware update for your model addresses a number of issues including print quality issues. Please visit the Lexmark website to download and install the Lexmark S300 Series Firmware Update.
Should the problem persists, please contact Lexmark Technical Support Center for additional assistance. Thanks.

Leading cause of paper jams is debris/foreign objects that accidentally fell into the paper feed area. Please follow steps below to fix the problem:

1. Remove the sheets of paper from the feeder.

2. Grab a flashlight and look inside the feeder for any debris or foreign objects.

3. If you're willing and physically able, you may also turn the printer over. Any debris should just freely roll out from the feeder.

4. If feeder is clear, place the printer back on the table, open the printer cover and remove the cartridges.

5. Check the cartridge area for any obstructions/debris in the cartridge carrier's path or the paper path.

6. If cartridge area is clear, close the cover.

7. Re-brick your printer. Pull out the power supply, black box where the power cord is plugged in at the back of the printer, and put it back after 30 seconds.

8. When the printer turns on, reinsert the cartridges and load some paper. Try to print a document again to verify that the problem is fixed.

If problem continues, please contact Lexmark Technical Support Center for additional assistance.

Try to clean the print cartridge nozzles. On your computer, go to Start menu > All Programs / Programs > Lexmark Z600 Series > select Lexmark Solution Center. From the Maintenance tab, select Clean to fix horizontal streaks. Your printer will then print a clean test page forcing ink through the cartridge nozzles and clean them. Try to print your document again and to check if print quality is achieved.

Go to Control Panel > Printers and Faxes > right click on the Lexmark 5400 Series print object > Properties > Lexmark 5400 Series Properties window pops up, click on Ports tab > place a check mark in Enable bidirectional support by clicking in the box beside it. Hit Apply and click Ok to save the settings. Try to print. If problem persists, disconnect the printer usb cable from computer, uninstall the software completely by clicking on Windows logo Start menu > All Programs > Lexmark 5400 Series folder > Tools > Uninstall. Restart pc. To reinstalI, I recommend you use the software you can download from the Lexmark website. Just click on this link: http://bit.ly/cgn74X. Download and install the software. Follow the instructions. Try to print again. Hope this helps. If you need more assistance, leave a comment and I'll get back to it. Thanks.

hi..

You may try to change the spool data format:

1. Click on "Start," "Control Panel," "Printers and Other Hardware" and "Printers and Faxes."

("Start," "Control Panel," "Hardware and Sound" and "Printers" for Vista...)

2. Then, right click on the Lexmark printer icon and left click "Properties."

3. Either on the "Advanced" tab or the "General" tab for some models, there is a "Print Processor" button, left click it.

4. This is the spool format setting. Under "Print processor" it should be set to "Lexmark *** series print processor." Next, under "Default datatype," select "NT EMF 1.008."

5. Click "OK" and exit back out to your desktop.

6. Try printing again.

my lexmark x5400 series model number 4425-004 and i can't print from my laptop. Help it won;t recognize the lexmark

yes..start by getting fresh drivers here

please can you tell me if lexmark 5400 series all in one printer copy will run on windows ME?.thanks paul.

As several previous posts said there was a pieces of paper folded up inside. Per a previous post remove the sheet feeder rack. At this point I removed the two outside screws (of the three) on the backe. After this the whole top lifts about 3/4 inch (19mm) to give your fingers more room to clear it. Looks like she will print another day.

Thanks for the tips on here.
Ken Bowd

Put plain paper in the printer and try to clean the nozzles.

-Start->All Programs->Lexmark 5400 Series->Lexmark Solution Center->Maintenance->Clean to fix horizontal streaks.

Good luck!
Steve