When I called 800-446-2333 I was told that I needed to go to the Singer website (www.singerco.com), mouse over Customer Support, click on Instruction Manuals. In the search box, put in the first letter of the manufacturer plus the model number. In my case I was looking for the manual for the White Classic 312, so I typed in W312. The manual is a free PDFdownload.
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This is a free download;
White 312 manual
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