Canon PowerShot A430 Digital Camera Logo
Posted on Nov 18, 2009
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Photos come with horizontal stripes and too bright

  • Anonymous Jul 31, 2012

    I too have similar problem with canon s5 is. Any solutions for this..

  • Anonymous Jul 31, 2012

    am having canon S5 IS of 3 yr sold. Prob: 1. Although the image is clear in the display screen, the photos have horizontal lines through them. 2. Pictures comes fine if i take picture with low light, lines will appear in bright light only. 3. while taking picture LCD shows clean image, but after picture taken shows with horizontal lines. 4. Canon care told its an optical failure, may i know what is the exact issue so that i can resolve myself. I checked below link..but my model not listed over there http://www.usa.canon.com/consumer/contro...

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  • Posted on Nov 18, 2009
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Hello naushed,

I had the same issue with the white horizontal lines with myCanon Powershot series camera too. When taking pictures, I get the horizontal lines. In daylight, I almost cannot see the pictures because it gives me very bright output. In darker areas, the picture can still be toleratedbut white lines are still there. Although when I am taking a video,the quality is good.

I was able to read that there is one part insidethe camera's mechanism that is faulty. Its a CCD problem. You should bring this to a CanonAuthorized service center and they should replace and fix the faultypart, free of charge. I got my Camera fixed for FREE! I was able to do macro shots again.Trust me and go to canon. What I did is to print this advisory fromcanon itself. And show it to them.
http://www.usa.canon.com/consumer/controller?act=PgComSmModDisplayAct&fcategoryid=221&modelid=8288&keycode=2112&id=29819

As part of their advisory:

"Effective immediately, and regardless of warranty status, Canon willrepair, free of charge, the products listed above exhibiting theabove-mentioned malfunction if Canon determines that the malfunction iscaused by the CCD image sensor. Canon will also cover the cost ofshipping and handling in connection with this repair.
"

Hope this helps.

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  • Posted on Aug 13, 2010
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I have the same problem does anyone know a service center in the Netherlands near Arnhem where they will repair it for free? Thanks in advance.

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  • Posted on Jan 31, 2010
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Hi..

even i'm facing the same problem of horizontal lines. I'm using Canon powershot 430 frm last 2 yrs,.. just frm yesterday i'm facing problem in taking pics. The images taken in bright sunlight appears with horizontal white lines n are too bright, to the extent that the subject is rarely visible.. pls help.. I stay in Bangalore, India.. pls suggest me cacon care centers here if u knw..

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  • Posted on Dec 17, 2009
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Hi- My Powershot A430 just started behaving this way today. The video function works just fine, but I have horizontal lines. It sounds like the same problem. Unfortunately, I bought this camera in Europe, and the advisory you kindly attached seems only to apply to the United States. What would you advise that I do? Send it to a Canon service center, but expect to pay for the repairs? Thanks. -David

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Anonymous

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  • Posted on Jul 29, 2009

SOURCE: Overexposure and horizontal-striped image

Hi!
No, it's not a software problem. The problem is that the shutter doesn't work so it can't control the amount of light taken so the pictures are very bright with horizontal lines. There are usualy two causes - a broken shutter cable inside the lens or the shuuter blades are stuck - may happen if the lens get wet or something adhesive gets in it. It's a hardware problem so I suggest you contact local Canon or other camera service center. It is considered a hard repair so it could get expensive. I don't think it's worth it, so I would suggest you get another camera.

Hope this helps!

Tom

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Hi!
No, it's not a software problem. The problem is that the shutter doesn't work so it can't control the amount of light taken so the pictures are very bright with horizontal lines. There are usualy two causes - a broken shutter cable inside the lens or the shuuter blades are stuck - may happen if the lens get wet or something adhesive gets in it. It's a hardware problem so I suggest you contact local Canon or other camera service center. It is considered a hard repair so it could get expensive. I don't think it's worth it, so I would suggest you get another camera.

Hope this helps!

Tom
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