Hi. I recently brought a bluetooth headset H500 charged it up and paired it up with my phone. I can hear everything clearly but no one can hear me when I speak. I tried everything to fix it do you have any suggestions? mine is worse, I can do everything (ie access apps, place a call, even answer a call - which proves that the mouth/ear pieces work) but when on a call, no one can hear me and I cannot hear anyone.
Hi,
Did you check that you didn't by mistake activate mute? Also, check that there is nothing obstructing the microphone hole on the headset.
If it is indeed on mute. Press both volume buttons at the same time (you will hear two ascending beeps) during a call to unmute.
I mean you will hear two descending audio tones...not ascending...
Here is pic of the procedure.
When you mute the headset it only deactivates the microphone but not the ear speaker. Could you please tell me which phone you are using?
I would advise unpairing and repairing the headset.
Did you press the two buttons at the same time?
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Did you check the volume?
may placing a call check the volume at that time for the Phone.
thats what i told you about the volume.
thats what i told you about the volume.
did the picture sent by otacon solve the prob?
thats the best example
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Does mute make the earpiece not work? I don't get tones when pressing the two buttons and releasing. Again, I can talk on the thing, launch apps, place calls, answer calls, but when connected to a call, I hear nothing and no one can hear me.
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