Maytag Neptune FAV6800AW Top Load Washer Logo
Posted on Nov 19, 2009
Answered by a Fixya Expert

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Help! I have read all the info on the UC error. Our

I have read all the info on the UC error. Our Maytag washer (fav6800AWW) has been getting louder (On spin cycle) and louder until today when we got the UC error. I have the front cover off and have done the test to determine the Tub Displacement Sensor is fine. The tub does spin CCW with one finger. Now what? Should I just replace the clutch? Thank you for your help.
Rick

  • 7 more comments 
  • BuckeyeRT Nov 20, 2009

    Rich,
    I'll check on SN again but I want to say 13.
    I took apart the inside of the tube last night and cleaned it all out (yuck). I did remove and clean the transmission (basic wipe down)as well. I did not have a replacement gasket so I hope it will be ok and not leak. The noise at spin is really more when the two agitator things move. They start very slowly and then click click click (loud) repeatedly when ever they move. Every time it goes to readjust the load the tub bangs against the inner wall and then it attempts to readjust again. BTW The only code we have ever seen is a UC never seen a DC error.
    Thanks,
    Rick

  • BuckeyeRT Nov 20, 2009

    Rich,
    I am sorry, I was not clear. the tumblers do not move during spin. They move to readjust the load and regular wash cycle. That is when I get the loud click from under the tub in the clutch area. They do not move other wise.
    Still clutch?

  • BuckeyeRT Nov 23, 2009

    Rich,
    The Spinner Shaft Coupler was locked solid in the clutch plate. It must have gotten pretty hot because, after soaking it in PB Blaster, it came out and was blue. The spring was not broken but it was folded back the opposite way approximately 4 inches in from the center pin. I also soaked the the needle bearings in PB overnight. I did not see the upper bearing ring.
    So I got it back together (kept the front off to watch) and the first load all the clicking was gone but the tub still slammed the inner walls and I got a UC. I tried a second bigger load and it stopped at 24 minutes in. After inspection I found the clutch had unscrewed and the belt was on the base on the washer. I guess the clutch was not seated, like you had warned. I reinstalled the clutch and things seam to be working OK. I did order a new clutch because I did not like the look of the old one after I was done cleaning and lubing (Mobile One 10W-30 synthetic).
    I bought the $56 clutch (cause I'm cheep). I'll install it and let you know. Thank you for your help.
    Rick

  • BuckeyeRT Jan 15, 2010

    OK, I think the company I ordered my clutch from sent me the wrong one. My repaired one has been working so well and with the traveling I have been doing, I never opened the box until yesterday. I was sent the clutch with the upper bearing ring. Can I use that one?

  • BuckeyeRT Jan 27, 2010

    Rich,
    I forget where I ordered the clutch. I did install it (walk in the park) but now I have a bigger problem. I have a leak somewhere. When the unit goes into spin (I have been running it with the front cover off) somehow water is getting on the clutch assembly and spraying it around.
    When I originally took the machine apart I did pull the transmission up and out. I did read after that you should replace a seal when you do that. I did not. What is that part? What else should I be looking for? Thank you again Rich!

  • BuckeyeRT Feb 22, 2010

    Rich,
    I am not afraid to tackle the Tub Seal. I am wondering where to get the tool to do it? Do you think it is possible a local place would rent it? I think I might be stuck here. If I have to buy the tool that would definitely tip me towards buying a new clothes washer. Thoughts?

  • BuckeyeRT Feb 23, 2010

    OK Rich, so I'm not worried about the amount of time and the skill level(I am pretty fearless) I am worried about the cost. $30 for the tool and How much roughly is everything else?

  • BuckeyeRT Mar 16, 2010

    Rich, I can't find a loaner tool so I guess I am going to get a new machine. Recommendations?

  • BuckeyeRT Mar 17, 2010

    Excellent Rich. Let me know.

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  • Posted on Nov 20, 2009
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Rick, I on lunch break at work so this will be quick response. Removing the clutch is where I would have you start. Have you thrown dc errors in the past. I would remove the clutch and clean up and re-lube the One-Way roller clutch bearing. I'm concerned about the spin cycle noise it if you have not had dC unbalance errors in the past. When you remove the clutch let me know if your series FAV6800AW uses the upper bearing ring on the clutch. If so inspect re-lube if not rusted up and re-install with the re-lubed One-Way roller clutch bearing in the Clutch Pulley assembly. If you still have the loud noise on spin up of the wash basket I think you may be approaching an outer tub bearing replacement job. If you could let me know the first two digits of you serial number of your machine. Those digits represent your series of machine. Here is a link to the post on Clutch maintenance/replacement that I put together. URL just in case the hyper link dose not work http://www.fixya.com/support/t2070219-model_fav6800aww_will_not_pump_water_out Shout back if you have questions I?ll try to help?. Rich

Testimonial: "Rich was very patient with me and was very clear in his responses. He knew my exact issue and helped me diagnose & make a repair that I hope will last"

  • 12 more comments 
  • Anonymous Nov 20, 2009

    Here is the link to the Clutch repair post. If you have to replace the clutch I part number for the clutch I use in my machine.

  • Anonymous Nov 20, 2009

    Rick,



    Excellent feedback, folks like you are re the only reason I bother to chime in on FAV6800A/FAV9800A. The wife like’s the machine so to not go broke with repair cost I dove in like you to learn and repair.



    OK let’s make sure I understand “”The noise at spin is really more when the two agitator things move.””.

    The Tumblers( agitator things) should not rotate at all in spin cycle.



    · The washer motor drives the Clutch Pulley CCW in spin cycle and CW in wash/agitate cycle.



    In a nut shell this is how the clutch works in these two models. The Tumblers should not/must not rotate in spin cycle. At the start of spin cycle either in the wash cycle or Spin Only cycle the tumblers will move only several degrees of rotation as the Spin Cycle starts. This small amount of tumbler movement is caused as the large wrap spring in the clutch pulley comes under tension. Once under tension the wash basket begins to rotate CCW the spin cycle direction. If the tumblers are rotating in spin cycle we have a broken Large Wrap Spring that may be the clicking sound you hear in spin cycle. But the wash basket would never spin up. So I’m not sure that is the issue at this time. We need to remove the clutch from the machine and open it up.



    Can you try this quick test before that? Shut off the water supply to the washer and start a wash cycle. Raise the washer top and observe the wash basket and tumbler action (there should be no tumbler rotation).



    During the water fill cycle the wash basket is rotated slow RPM CCW which is the spin cycle direction of the wash basket. Do the tumblers rotate during the wash basket slow spin?



    With a empty wash basket if the clutch spring is broken the wash basket will barley rotate CCW if at all and the tumblers will be rotating. Can you let me know the results?



    Have you read my Clutch repair post ? Lay the machine down on one side or the back side and it will make removal a bit easier, it is a tight work area. I now use my bike lift…..to old to bend over anymore.



    See next comment for additional inf.

  • Anonymous Nov 20, 2009

    Your clutch Large Wrap spring should look like this in the clutch pulley.



    The One-Way Roller clutches (bearing ring should be clean up/re-lubed with WD-40. I’m going to re-lube with Slick-50 1 Lube and see if I get longer lasting lubrication results over WD-40. Do not use any bearing grease as I mentioned in my Clutch repair post. I’m going to drop that when I update that post. I feel any bearing grease may cause more issues with attracting contaminates such as dust . Pic of the One-Way Roller clutch and retaining plate.





    Take what I call the Spinner Shaft Coupler this item.









    Before you clean up anything insert the Spinner Shaft Coupler into the One-Way Roller clutch plate like I show. Then holding Spinner Shaft Coupler ends tightly with your fingers take the other free hand and rotate the white bearing plate CCW. The white bearing plate should not rotate the spin direction. Now rotate the white bearing plate CW it should rotate around the coupler very easily this is the agitator/ wash cycle direction and the agitator shaft would drive the tranny driving the tumblers.







    If you can rotate the bearing CCW the roller clutches are not locking up. No matter what clean and re-lube those compnets.



    This may seem like a lot but once you do this you can diagnose clutch issues very quickly and help others. I’ll stay with you until you are in service or you pull the plug on the process.



    My work bench







    The machine on the work bench is a ebay win I picked up a few days ago. Was failing with dC/uC errors guess what was wrong? A few squrits of WD-40 and Clutch Malfunction no more. Real expensive repair :).



    Here is the ebay win;







    Second bid was my increase in the last 5 seconds for lurkers like me. This machine is in better shape then my original series 16 FAV6800AWW. This machine is a series 17 and looks brand new when you observe the guts.



    Take care …..Rich



  • Anonymous Nov 20, 2009

    Yep I would remove the clutch and see what we are dealing with.

  • Anonymous Nov 20, 2009

    Rick,



    I have to leave for the real job soon. I'll try to check you progress latter this evening I'm on the East Coast. I feel you have a clutch issue. I hope the One-Roller roller clutch bearing will clean up and after re-lube you can start going thru the laundry pile. Please try my little tes before you re-lube the roller clutches. Make sure when you re-install the clutch you seat it all the way. As I mention in my post it will spinn off if not properly seated. Watch your fingers when you walk the drive belt back on the clutch pulley. I once pinched my fingers real good. I have found that when you loosen the drive belt tension bolt you don't really get much slack to put the belt back on. Can you let me know if your Clutch pulley assembly uses the upper bearing ring? You are on your way I feel to a fix if the roller clutches are not rusted up.



    Rich

  • Anonymous Nov 23, 2009

    Good deal Rick a clutch replacement is the way to go. Yea I bought the clutch just to see if it would work in the FAV6899AW/FAV9800AW machines. 10-4 on being cheap I like to think smart :). $140-$170 = dumb:(.



    Other issues with the machine will be the Left Hand Lid Lock corrision issues causing OD,OP,FL error codes down the road. You can read about those under dh1200s qnd my new name tag FAV6800AWDIY. Good luck and thank you for the kind words.....Rich

  • Anonymous Jan 15, 2010

    Typical dirty clutch before clean up.




  • Anonymous Jan 16, 2010

    Rick,



    Yep.....Your Series 13 doesn’t use the upper bearing ring. From what I can tell from others owners, Series 10 and 11 are the only machines that use the upper bearing ring. It looks like Series 12 thru 17 do not use the upper bearing ring. Do not install the upper bearing ring if your original clutch did not use it



    The clutch I show in the last pic is from a Series 10 FAV6800A.



    Did you order from AZ?



    From what you described I'm surprised you got your original clutch cleaned up and working…..Rich





  • Anonymous Jan 27, 2010

    Rick,



    “”When I originally took the machine apart I did pull the transmission up and out. I did read after that you should replace a seal when you do that. I did not. What is that part?”” Rick the SM speaks to the Transmission O-Ring seal. Item #8 at searspartsdirect.com when you remove the tranny page 40 of the SM. You could pull the tranny out again and inspect that O-ring and see if it’s pinched/nicked but I don’t tha is causing the water leak just a WAG on my part.



    From what I can see looking at a spare Spinner Plate Assembly (on the work bench) there are two weep holes drilled in the upper Spinner Plate Assembly that the agitator shaft rides in. With the tranny and clutch pulley pulled you can then pull the agitator shaft out and maybe see the two drillings.



    From what I can tell if the Tranny O-ring seal was not making a good seal any excess wash water would get slung out through those drillings under centrifugal force to the outer tub during Spin Cycle.



    You could take some wash water down the agitator shaft to the clutch pulley. The agitator shaft rides in a top bushing and a lower needle bearing at the male squared end of the shaft that engages the female squared end clutch pulley.



    From what you describe I feel the water leak may be caused by a Tub Seal Leak. If that is the source of the water leak you would have to remove the Spinner Support assembly to replace the tub seal. I would also be concerned about wash water contamination of the Outer Tub bearings. A lot of work to replace the Tub Seal, special tool to remove Spinner nut see page 48 of the SM. I have no hands on knowledge on replacing the Tub Seal or Outer Tub bearings.



    See this recent post http://www.fixya.com/support/t3961902-ma... regarding excessive Outer Tub bearing noise.



    Going back to your first post “”I have read all the info on the UC error. Our Maytag washer (fav6800AWW) has been getting louder (On spin cycle) and louder until today when we got the UC error.”” By louder do you mean tub banging around as the wash basket began to spin up or a metal against metal squeal/screech form excessive bearing noise such as Outer Tub Bearing noise? Did the noise go away with the replacement clutch?



    If you are taking a fair amount of wash water (a few good drips) I feel with my limited experience you have a Tub Seal Leak.



    I have not torn down any of my machines to replace a Tub Seal or Outer Tub Bearings. I’m going to do that soon to gain the experience so I can contribute to a post such as the last few regarding Outer Tub Bearing replacement. I would hope a repair person that has knowledge on this type of repair on this model TL would chime in with their thoughts on your tub leak.



    Rick I hope I’m wrong about the Tub Seal.



    Let me know how you make out and I will try to help with any questions you may have. I would even post this issue at a DIY forum such as fixitnow.com for a solution…... Rich

  • Anonymous Jan 27, 2010

    Sorry Rick I should have gone over all of your comments you had what I would call a fair amount of tub leak to cause this amount of rust.... I lean toward a Tub Seal leak.



    ""Rich, The Spinner Shaft Coupler was locked solid in the clutch plate. It must have gotten pretty hot because, after soaking it in PB Blaster, it came out and was blue. The spring was not broken but it was folded back the opposite way approximately 4 inches in from the center pin. I also soaked the the needle bearings in PB overnight. I did not see the upper bearing ring. So I got it back together (kept the front off to watch) and the first load all the clicking was gone but the tub still slammed the inner walls and I got a UC. ""

  • Anonymous Feb 23, 2010

    Rick I think this is the right tool this tool I and asked a form, member to confirm the tool he purchased with a p/n. at this link http://www.fixya.com/support/t3973659-fa...

    He never responded back to me.

    To get to the Tub Seal you have to remove the Spinner Assembly. I had one of the Tub mounting bolts break off with an impact wrench in the Spinner Assembly plate. All the liquid wrench in the world would not have helped it was severely corroded into Spinner Assembly plate. So it will come down to the down time and hassle.

    I have a back up machine so no down time for me. Maybe a cheap no frills plain vanilla machine might be a better choice and work on the FAV6800A down the road for a back up machine if you decide to go forward with a tub seal repair. With the leaking tub seal you may end up with outer tub bearing replacement.

    See this post where I show some pics of my series 10 Outer Tub bearing replacement work. You will see the 1.75” Spinner Assembly nut that has to be removed to release the Spinner Assembly to replace the tub seal. You don’t need the tool to remove that 1.75” nut. An impact wrench is the way to go for removal. You need the tool to reassemble and not over torque. http://www.fixya.com/support/t4028403-ju...

    You could try a local repair/parts place and see if they would lend you the tool. I may just use a 3/8 impact wrench and do a gut feel torque down. The manuals states torque to 90 foot pounds I don’t see how you can do that with the specialty tool. I have another project on going right now so that series 10 machine is on hold.

    Good luck…..Rich I and asked a form, member to confirm the tool he purchased with a p/n. at this link http://www.fixya.com/support/t3973659-fav6800aw_sn_15_top_loader_r_nunit
    He never responded back to me.
    To get to the Tub Seal you have to remove the Spinner Assembly. I had one of the Tub mounting bolts break off with an impact wrench in the Spinner Assembly plate. All the liquid wrench in the world would not have helped it was severely corroded into Spinner Assembly plate. So it will come down to the down time and hassle.
    I have a back up machine so no down time for me. Maybe a cheap no frills plain vanilla machine might be a better choice and work on the FAV6800A down the road for a back up machine if you decide to go forward with a tub seal repair. With the leaking tub seal you may end up with outer tub bearing replacement.
    See this post where I show some pics of my series 10 Outer Tub bearing replacement work. You will see the 1.75” Spinner Assembly nut that has to be removed to release the Spinner Assembly to replace the tub seal. You don’t need the tool to remove that 1.75” nut. An impact wrench is the way to go for removal. You need the tool to reassemble and not over torque. http://www.fixya.com/support/t4028403-just_replaced_new_clutch_fav9800aww
    You could try a local repair/parts place and see if they would lend you the tool. I may just use a 3/8 impact wrench and do a gut feel torque down. The manuals states torque to 90 foot pounds I don’t see how you can do that with the specialty tool. I have another project on going right now so that series 10 machine is on hold.
    Good luck…..Rich

  • Anonymous Feb 23, 2010


    Rick that’s the spirit! Extend the service life of your $1K machine and let someone else stimulate the economy.

    You would need the Tub seal see Sears Parts Direct.
    I would also pick up the Tranny O-ring seal (series 10) as the SM suggest replacing when removing the tranny. Looking at around $25 for the seal and O-Ring.


    So with no Outer tub bearing replacement just seals the cost is reasonable. It’s reasonable even if you have to replace the Outer tub bearings and the bearings in the Spinner Assembly just time consuming (for me) to get them out and pressed back in correctly.

    If you have the impact tool to remove the Spinner Assembly bolts and you don’t snap one off like I did this could be a low cost fix. As I mentioned I used the impact tool to remove the Spinner bolts. Trip to Tractor Supply for the 1.75” 3/4“ drive socket. You may find enough pocket change under the tumblers/ tranny and Spinner plate to help pay for the fix :).

    If you pick up the seals locally maybe you can borrow the Spinner Nut tool and locking ring and take a WAG at 90' pounds of torque on reassembly.

    Keep in mind this post http://www.fixya.com/support/t3973659-fa... if you ever do a Outer Tub bearing replacement. It looks like your Series 13 and above machines use the integrated One-Way Roller Clutch bearing in the lower Outer Tub Bearing. Hats off to that forum member for his info. I just wish he would have confirmed the p/n on the Spinner Nut tool he purchased. If you can verify that this is the correct tool before I order I would appreciate the info.

    My e-mail alerts have stopped working on this forum again very frustrating. I’m only here because of all the FAV6800A/FAV9800A issues. I recommend FIXITNOW.com

    Wish I could add more but I’m an owner/DIY’er as you working my way through this. Keep us posted on your fix….Rich

  • Anonymous Mar 16, 2010

    Sorry it did not work out for you. I would visit other repair forums and shout out. Good luck to you Rick.

  • Anonymous Mar 17, 2010

    “”Rich, I can't find a loaner tool so I guess I am going to get a new machine. Recommendations?””



    Rick I don’t want to sway your decision, replacing the Tub Seal and Outer Tub bearings is a job. I just wanted to give you and other forum members a heads up on this deal.





    The special tool used to remove and reinstall the Spinner nut is the Locking plate $3.32 and the Spinner Wrench $10.46. These folks are in the process of rebuilding their web sit and could not give me why the kit version was $27.62.



    They charged me $13.78 with Free Fedex shipping. I will have the tool combo tomorrow. The person I talked said while they are rebuilding there new web site they are offering free shipping, can’t beat that. I will let the forum know if this tool Combo is what is needed I feel very strongly it is.



    Link to the website and tool http://www.maytaggenuineparts.com/search...=





    Rich

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