Craftsmen garage door is not opening. It started suddenly chain and top gear are not moving. I released the door with cord. The chain and gear still do not move. I can hear motor but no gear or chain movement.
Any thoughts....does opener need replaced
Your drive gear must be stripped. Remove the cover and you will most likely find lots of what looks like white sawdust and a stripped gear. It is white nylon and is just in front of the motor. The part number is 41A2817 if you want to replace it and it comes with instructions. Available at any good door opener service company.
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