Hello! My xp-50 is emitting a noise when I play the keyboard. The noise sounds like a 'sshhhhhhh' when any key is pressed. It is not loud, but it is enough to mess the quality of the sound up. Also, I noticed that the overall volume of the sounds is very low. Any idea on what is causing the problem?
If the level is very low, this is what is known as "digitizing noise".
The waveforms from synths being digital in nature, have sharp edges that are filtered. There is a fine line between filtering too much and too little.
There is ALSO the statistical noise that is present in electronic devices that you can notice when you turn the volume way up.
These are all NORMAL and the nature of the beasts.
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