Duet ghw9100 washer clunking noise on spinning belt ok tub supports ok white plastic collar in front part of tub is broken and shredding

k where they came off from so you can put them back otherwise it will leak. Inspect the inside of the unit while the tub is out (bearings, etc) to make sure there isnt anything else. Hope this helps!

The model number would help, ya know?

i just had my washer do this to me last weekend. In the final spin out it made a loud noise and i noticed that the plastic between the metal tub and the outer plastic tub was rubbing away.I'm going to tear into it my self being that its out of warranty. Mine is about 6 years old too.

Thank you! We took our Duet 9150 apart and found that ALL THREE support arms were cracked. Same problem with shredded front tub also. My washer is a little over 7 years old. I called Whirlpool at the above number (you can't get "warranty service" but the parts service lady transferred me to the warranty dept). They were most helpful, and are shipping me both the metal tub AND the plastic which the metal destroyed, free of charge. Apparently your experience has shown them they have a problem with this...or I got a more helpful service agent!

Hi,
When my washer did that, I found that the shocks that hold the tub were bad...

Check out this tip I wrote about that...

Washer Problems Washer noise when spinning
http://www.fixya.com/support/r3663122-washer_problems_washer_noise_when

heatman101

It appears your vibration damper has failed in this instance.

For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...


FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.

PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.


If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.


Anything too complicated or beyond your scope should be handled by a professional.

If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.




Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

If front loader, take top off (dissconnect plug) check the beltmay be broken- the motor may be spinning on its own
Also spin the drum round to make it has'nt seized

Time for a new machine, fix is very expensive, machine needs basket support, called a spider, parts are about 300. 00

This is joyce
The bearings is gone in the drum, causing the drum to rub and run the wrong way one the pully, yes it is very exspensive, I have the newer model.
let me know if I can help
thanks
joyce