There are two water lines coming out of the back of the fridge. One of them appears to be an over flow. There is another over flow line coming out of the door. The problem is that there is no water going to the ice maker or the door water dispenser. And, what I think is the over flow line pumps water into the drain pan when you try to get water out of the door. Is what I think is an over flow actually an over flow, or is it disconnected from something? It has no fitting on it, and I can't find an open fitting on the fridge.

Are you getting water to the ice maker? If not then you need to check that water is coming into the back of the fridge. Loosen the water line but first turn water supply off. u can use a bucket and disconnect the water line and put it into the bucket have someone turn water back on and make sure wate is coming out with force into bucket. If it is then you may have a bad water inlet valve, these go bad from time to time. If not enough water coming into the bucket then check where water line connects to the water supply. Sometimes you have to make the whole a little bigger with a drill bit so more water will flow to the fridge. Hope this helps

Where you hook the house water line is to the water inlet valve which is a one in two out solonoid controlled valve. One side goes to the water dispenser in the door and the other hooks to the ice maker connection.

So I suspect the long water line you are talking about has had the lines switched at the valve and needs reversed. The long line probably goes up the back of the unit and connects to the ice maker. The one for the water dispenser should hook to the water chiller resevoir and then to the water dispenser.

You need to check for water flow. Is the water flowing when you try to get water at the door? Can you hear it running? If not than it is probably your water valve on the back of the fridge where all the water lines come together at the bottom. If you do hear water running, where is it going? Pull the fridge out and watch the back while you or someone else tries to get water.. You probably have a broken water line. If it is the water valve it is very easy to replace. Unplug the fridge and turn off the water to fridge. The cardboard bottom guard on the back comes off with a 5/16 nut driver. The water valve is blue and has two sets of wires hooked to it. Should also have a 5/16 screw holding it in. Remove the screw. Take a picture of the wires or label them. Unplug the wires and then the tricky part. The water lines come out by pushing in on a little ring right around the tube at the valve. Push in on the ring and while pushing in, pull out the tube.Go get a new water valve and do the reverse to install. Just push the tubes all the way in, no need to push on the ring again. If it is a broken water line then you will need to get more tubing and replace the broken stuff. Do not forget to plug the fridge back in while you get a new water valve or tubing! The wires will be ok.

James -

Check to make sure the valve for the water supply is on fully - and not between the ON and OFF positions. If that is ok, the water supply line may have become restricted when the fridge was pushed into position the last time it was rolled out (for cleaning, etc.). The line may have become kinked (usually a copper line problem) or partially crushed (copper or plastic) under one of the fridge's rollers.

You should close the water valve before moving the fridge for inspection. Unplug the fridge. Disconnect the water line at the back of the fridge. Inspect the length of line for evidence of a crush or kink. Replace as needed. Test the flow of water into a larger container before reconnecting to fridge. If close to the fridge output, the valve and line to the fridge is suspect. Replace parts one at a time as needed until the problem is solved. If there is significantly more flow than when connected to the fridge, then the problem is somewhere in the fridge - but outside of the filter - there's little to change or go wrong for a "slow flow rate". It's usually an "all or nothing" deal inside the fridge.

Reassemble, turn water supply back on (check for leaks), plug into power, carefully roll fridge into position (watch the water line as long as possible to prevent crushing / kinking) and test.

Please rate this reply if helpful - good luck!

dissconnect water line coupling behind lower kick plate under door. push water dispenser; and sell if water flows out line. keep a towel handy. it there is water; then, the problem is in the door itself. of course, make sure the water solenioids are working.

there may be a problem with the water lines or bottles in the fridge compartment is frozen raise the temp in the fridges to about 38 for a couple of days and this should unthaw the lines

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Your water line could be frozen in the door. You can disconnect the line at the bottom before it goes into the door at the bottom hinge. Push the dispenser button and see if it comes out there. If it does, leave the door open till it thaws.

If it doesn't come out there disconnect it at the water inlet valve and see if it comes out there. The valve could be bad.

A strainer before the inlet valve can also get stopped up restricting flow.

You might have calcium deposits in the supply line.You can unscrew the line from the fridge and turn on the water to see if you have good flow. Have a bucket or pan handy. Let it run for a minute. If it checks out ok then the problem might be in the line attached to the fridge. Those usually come off fairly easy. If so take that off and see if its clogged. You can also check the valve where the feed is connected to the main water.

I too had to scratch my head to locate where to connect the water line for the ice maker. Looking at the rear of the frig on the bottom right you will see a white plastic cover that the black plastic line goes into. There is a screw on the right side. Undo the screw and then pry off the white plastic cover. You will see a black plastic cap over the threaded water line connector. This is where you connect you line as approprite. I hooked up the line and turned the water supply back on and then you have to turn on the ice maker. I works great. Problem is the manual is not clear at all. Guess they assumed that the installler would be hooking it up. Once you know what to do is is a piece of cake. Good Luck. Doug S. in Poland, OH

check water container in fridge is not frozen up