Bissell 9500 ProHeat 2X CleanShot Upright Deep Cleaner, Red Berends Vacuum Logo
Posted on Nov 30, 2009
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Brushes wotn spin,belt not broken,cog that drives the belt is not spinning.When I turn the brushes manually I can occaisionally feel it grabbing for a a brief second.Could the motor be bad? Is there a way to test the motor.Tahnks

1 Answer

vacwater

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  • Expert 175 Answers
  • Posted on Nov 30, 2009
vacwater
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Joined: Nov 19, 2009
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The motor is bad and this is a common problem with this machine. It is engineered very poorly. I would take it back and get a Dirt Devil Platinum Force machine. They have a great track record.

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Dyson Vacuum, brush won't spin

I just picked one of these (DC-07s) up at a flea market, and even talked the price down since I didn't see the brush spin when i power tested it. The brush will not spin if (1) the vacuum is fully upright (i.e. the handle is all the way up, or (2), if the brush clutch is disengaged. The system has a clutch to engage or dis-engage the brush, so that you don't have it kicking debis all over hard floors. Looking down from the usual vacuum-driver positing, it's on right hand side of the brush/motor/wheel assembly. A (probably) grey cylindrical knob that can be turned toward you for hard floor (no spin) mode, or away from you to engage the brush for carpet.

If neither of those works, check that the belt is still attached. Disengage the clutch, turn unit over so you can see the brush. Try to spin it. It should spin freely. Now engage the clutch and try to spin it. If it still spins freely, the drive belt is broken or missing, at which point you'll need to look up the replacement process (not difficult) online and get another belt (or see if it just came loose). The belt is secured under a cross-over piece on the bottom plate for the brush, so it can be a bit of a pain to get to.to check it's still there, so the ease-of-rotation test is easier.

Hoping this helps, and good luck!
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Brush is not spinning on the pet hair power brush

Those things work off of suction, which spins a cog wheel that rotates and spins brush via a small belt. Disassemble the brush and check belt. Make sure the apparatus is clean and free of debris

I’m happy to assist further over the phone at https://www.6ya.com/expert/matt_0c9009be7d775298

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Brush won't spin when carpet cleaner is running

see this causes and fix it. God bless you
If the vacuum cleaner brush is not spinning, the brushroll bearing might be jammed. Try removing the brushroll assembly and cleaning all hair, string, lint, etc. from the brushroll bearing. If that doesn't solve the problem the brushroll may need to be replaced.
If the vacuum cleaner brush is not spinning, the brushroll assembly itself might be jammed. Try removing the brushroll assembly and cleaning all hair, string, lint, etc. from the brushroll bearings. If that doesn't solve the problem the brushroll may need to be replaced.
If the vacuum cleaner brush is not spinning, the brushroll itself might be jammed. Try removing the brushroll and cleaning all hair, string, lint, etc. from the brushroll bearings. If that doesn't solve the problem the brushroll may need to be replaced.
If the vacuum cleaner brush is not spinning the cogged belt might be broken, stretched out too much, or might have fallen off. Check the belt and replace as needed.
If the vacuum cleaner brush is not spinning the drive belt might be broken, stretched out too much, or might have fallen off. Check the belt and replace as needed.
If the vacuum cleaner brush is not spinning the belt might be broken, stretched out too much, or might have fallen off. Check the belt and replace as needed.

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Sep 27, 2012 • Vacuums
0helpful
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THE BRUSH WONT SPIN ON THE BOTTOM BUT THE BELT IS NOT BROKEN

If the belt that drives the brush is not broken, check to see if the brush itself is stuck from turning. If is is, remove it and clean as best you can, paying special attention to the two ends. It might make sense to spray the hard rubber holders on each end with a bit of WD40 and manually turn them until they move freely.
If this information has provided you some assistance, I would appreciate a thumbs up rating in return. If you have any questions, please feel free to contact me.
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1answer

The brushes stopped turning. I cleaned the filter

Can you rotate the brushes manually (grab some of the yellow bristles and rotate the brushes). If they are not jammed, then your air fan drive is clogged or broken. Air must pass through the fan to spin the brushes... so confirm air flow by powering the machine on and feeling for decent air flow. Clear any obstructions that my restrict air flow....
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My spin scrub brushes don't spin at all.

Check that the belt that spins the brushes is not broken, also that the
gear that drives the belt is turning.

Tom
12helpful
1answer

Brushes won't turn and vacuum will not pick up sprayed cleaner

There's a Capt. Obvious fix to check before you go any farther. Like many vacuum cleaners, the brushes on the Bissell carpet cleaners, by design, only spin when the handle is not locked in the upright position, so be sure to plug it in, turn it on, and depress the foot pedal to lower the handle while watching the brushes one more time to be sure that the fix isn't that easy.

If the brushes still won't spin with the handle in the unlocked position, lift the handle back up into the locked position, power off and unplug the Bissell, and look down and see if either of the two belts that make the brushes spin are broken, as a broken belt, or a belt that's come off the track, is the next most likely problem. Both belts must be unbroken and in the right place for the roller brushes to spin.

These belts can be seen in the clear plastic pieces on either end of the roller brushes. If you're having trouble locating them, **with the Bissell unplugged so the brushes won't suddenly start spinning and hurt your hand**, try spinning the brushes with your fingers while watching for the belts. They're black, about the thickness of two quarters, and the bigger one of the two (on the left end of the roller brushes, as you face the front of the Bissell), is just big enough to fit around both roller brushes. The smaller belt, goes around the back roller brush on the right and to a smaller cog wheel behind it. If you see a broken belt, or a belt off the track, that's your problem.

Here's a video you can watch for free on Bissell's website that tells how to replace a belt. I'm sure the belts can be ordered online somewhere or found at some Bissell dealers or repair shops. Note, again, the two belts are different. If only one is broken, be sure to order the correct one.
http://cache.vendaria.com/vpop/VpopV6.html?ct=13&ctname=CT630X556D630X390&fw=630&fh=556&logo=49&fv=10&ap=vnd_bissell_change_belt_proheat_2x&purl=MAIN_bissell_change_belt_proheat_2x&iid=sbpgzLIuvIlJlJquLvumgwqKqvIqvv&bg=ffffff&nm=BZOpener&curl=&err=0&title=Bissell&tp

If the belts are intact and in the right place, does the metal cog wheel behind the roller brush right turn when the Bissell is on and the handle is dropped? If not, then the motor that turns that cog wheel must be burned out.

5helpful
2answers

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Make sure you have released the handle, as if you wanted to push the machine forward. If the handle is locked upright, the brushes do not spin.

If they still don't spin, you may have a broken belt. Look carefully at the base, on each side. As I face the front of mine, on the right side of the machine, a small belt goes around one brush and a small cog wheel. On the left side, a larger belt goes around both brushes. If either belt is broken, the brushes will not spin. This can happen if you let gunk build up inside the clear plastic side pieces or around or above the brushes. It's very important to constantly be cleaning your Bissell. The belts can be ordered online and replaced. See your owner's manual.
0helpful
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I have a steam cleaner and i can not get the black arm brush to keep one side up and when you trun on the steam cleaner the brush dose not spin when you start to clean the floor but it will spin when you...

Sounds like you could have an elevator broken (part #2000010). You will have to take the top off to replace them or to check to see if one of them is broke. There is one on each side so when the handle is in the upright, they push againsy the brush roll to lift it up. As for not spinning, chack the cogged belt as well as the cogged pulley on the pump, if it is bad, you will have to replace the pump.
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