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The following site offers an agitator repair kit. I have no idea what is in it but you could inquire. The point is, you have to step by step eliminate the possible causes. And to DIY it, you have to locate the instructions about testing each possible cause in turn. Sears offers diagrams and so forth. There may be additional YouTube videos about each possible cause and a procedure. https://www.repairclinic.com/RepairHelp/How-To-Fix-A-Washing-Machine/40-6--/Kenmore-Washer-Won-T-Agitate
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