Panasonic KX-T7731 Corded Phone Logo
Posted on Dec 04, 2009
Answered by a Fixya Expert

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My caller id is not showing name or number of the

I have a Panasonic KX-t7731 phone device. My caller id is not showing name or number of the caller.Phone service provider told us that it might be something wrong with a device.What should i do?

  • nonna_berman Dec 04, 2009

    My panasonic model is kx-t7731.It worked fine till recently.Now caller id is not working and I'm trying to get an instruction how to reset caller id through programming

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1 Answer

Carl Navarro

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  • Panasonic Master 2,460 Answers
  • Posted on Dec 04, 2009
Carl Navarro
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Since CID display to the phone comes from the Panasonic phone SYSTEM, you might try looking inside the cabinet to see if it has a caller ID card. The part ends in 93.

It also requires some programming. If you post your model number, I might have a CID card if yours is missing.

Carl

  • Carl Navarro
    Carl Navarro Dec 04, 2009

    CID on Panasonic systems require a CID card, spefically TD-193,TA62493,TA82493,or TAW5193 that fit in the corresponding systems. Since a 7731 is BACKWARD compatible with ALL Panasonic systems, if you have a KXT-61610,30810, 123211, then you DON'T have CID available.

  • Carl Navarro
    Carl Navarro Jan 05, 2010

    Just a quick follow up. It still comes down to you POSTING YOUR SYSTEM MODEL. Programming is different for each unit and to help you out, 7731 isn't the SYSTEM model number.





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