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Can not install new updates for my virus and spy definitions
My virus and spywear is out of date I only brought the norton 360 and installed it yesturday. I clicked on fix but am unable to install 2 new updates. Help
Re: can not install new updates for my virus and spy...
Do u have the disk. If so uninstall and then reinstall. Then try the updates. If that fails then contact Nortons Support. I also use Nortons. Hope this helps
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Don't worry, Knuths. I can certainly help you download the latest version of Norton 360 onto your computer. Please click on the link www.norton.com/n360s_5 to download the latest version of Norton 360. Please run the downloaded file and follow the simple installation steps. Once the installation is complete, it will ask you for a product key. Copy and paste your product key from your Norton account. You can access your Norton account from the link www.mynortonaccount.com
Norton has traditional virus detection method like Signature base and Heuristics base detection, with anti-virus, anti-rootkit, anti-malware, anti-spyware etc. Symantec upgrade and releases new and more improved features with its every release. Signature based detection includes searching for knowing structure within executable code, however your computer can be infected with most new virus which signature is not known. In that case heuristics method can be use it can identify new viruses by variation of such code, in files. Malwares are very difficult to detect even for the most new anti-virus software. If you are using Norton Antivirus, you should update its data-base and virus definition every day, so that when you scan your computer, it can detect all possible threats. Some new features like SONAR, it examines the behaviour of applications to decide whether they are malicious. Various things are checked such as if the program create a desktop shortcut or create add/remove programs entry before determining the program is malicious.
Norton insight is a program that comes with the Norton 360. It improves the speed and quality of computer scan. It identifies well known files of client machine and excludes them from constant monitoring and scanning. It only scans unknown and unsecured files. Skipping the already known files helps the scan more impact.
Norton 360 introduced a very effective tool - Norton Power Eraser, it removes threats which standard anti-virus may miss. It cleans up system where malware prevents anti-virus installation. Apart from these, the key technologies of Norton anti-virus software are anti-virus, anti-spyware, anti-rootkit, and pulse-update - provides up-to-the-minute updates that protect against the latest threats without slowing down your computer, firewall software - that can use for mapping and monitoring network.
After downloading Norton 360 double click on the installation file and follow on screen instruction to install the file. Click on skip if it ask for product key. After installing Norton 360 open Norton 360 and click on live Update to download latest virus definition on to your computer. This will helps norton to find and heal the up to date virus.
After running live update perform complete system scan using Norton.
Note:
Uninstall existing Antivirus on your computer before installing Norton 360.
Your system performance will be little low for about 7 to 10 days after installing Norton, after this period it will become Normal.
This is trial version which will provide you 30 days validity but even 1 year subscription does the same task. You can install whatever antivirus if you wish to switch over.
Please check if the date and time on your computer is correct. The Norton program can't download and install updates if they are wrong.
If the issue is not getting fixed, try re-installing the Norton program
>> download the latest version of Norton 360 Premier edition from the link www.norton.com/n360p_5 >> save the file to your desktop >> double click the downloaded icon >> it will remove the existing version and restart your computer >> after rebooting, it will install the latest version >> your product key will be automatically updated >> that's all folk, your issue will be fixed
Update your antivirus program if an update wasn't performed during the install or you didn't have an Internet connection available to you during the installation.
Update your virus definitions, the "signatures" that identify known viruses. When you buy your antivirus program, you'll receive a subscription for an update service which will allow you to download any new virus definitions. The update subscription is often for a year, so eventually you'll have to purchase a new subscription.
Upgrade your antivirus program. Antivirus companies release new versions of their software every few years. The new version will have features not available in your current system. Purchase these new upgraded programs and you'll have the latest features, enhanced virus protection and a fresh subscription for virus definition updates.
Maintain your antivirus software by scheduling automatic updates. If you rely on manual updates, you can easily forget to perform them and your virus definitions can fall behind
I would suspect your computer has a virus or has spyware or malware that is causing this. Restart your computer in Safe Mode and run Webroot and your other security software. If they find nothing then restart your computer and then go online and run this free scan.
http://us.trendmicro.com/us/housecall/
Install an updated full version of antivirus. Your antivirus might-be-out of date. I recommend you to use avast or avg 8. They will remove all the viruses they detect from your system. But remember to install only one antivirus because installing more than one antivirus can clash down your computer. After installing the new antivirus, scan your computer and delete all the detected viruses. Delete also your temporary internet files, cookies, cache,etc. To do this, follow these steps:
Go to Start, Control Panel.
Network and Internet Connections
Internet Options
In the Browsing History, click Delete...
Delete Browsing History box appears, Click Delete All button found at the bottom.
Open your norton 360 and then updates by clicking upates menu. it will directly updates your norton to the symantec websites or you cam manually updates downloading the update here : dhttp://www.symantec.com/avcenter/download/pages/US-N95.html After updating restart your system to automatically fixed some errors. If the system still same error just click the balloon on the taskbar and select "i have my antivirus (not probably same word)" something like that. if Finally same error encountered uninstall the norton 360 and again reinstall after rebooting and updates. don't worry about the alert, you know already that you are protected.
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