At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
sounds like the digitizers(touch screen) is out you can get it repaired, here
or contact magellan at the Numbers listed below.
if you need further help, just let me know.
bill For US and Canada - by phone
You may ask a technical support question or request a repair and get a
Return Authorization (RA) number by phone. An RA number is required
prior to shipping your product to Magellan for repair.Hours: Monday through Friday, 6:00 a.m. to 5:00 p.m. PST/PDT
Telephone: 800 707 9971
When I talked with Magellan tech support they told me the GPS would not be recognized until the unit was sent in to be repaired. The screen was frozen on the start up screen. When asked how much it would cost, they said they had a customer loyalty program and would sell me a new GPS or a refurbished one if I sent in my old one. They could not just repair mine. The cost was more than a new unit on e-bay. No more Magellan products for me.
There is an online tutorial that shows you how to replace GPS batteries, parts are many times available though www.ebay.com. The repair manual is at : GPS Repair
if it is cracked then most likely it will need to be sent back to the manufacturer for repairs. If its not working correctly you could always try to do a screen calibration.
×